This past Sunday evening (July 8th, 2018) I went into the ER with horrible gallbladder pains. I was sweating, vomiting, (I had have prior kidney stones and it was that bad!). I waited in the ER, when I went into triage the nurse was very rude with me. Let me tell you a little about me because this is important, I have very blue hair and lots of piercings and tattoos. After getting questioned, and telling them I had 10/10 pain in my abdominal area where my gallbladder is located, I was sent back into the waiting room. I sat, sweated and cried. I was then put in a wheelchair and put back into a triage room where they told me I would be getting an IV put in. No IV was put in and I was finally told I have a room ready for me. I was very out of it and crying in pain. The nurse stops me at the bathroom, leaves me to get a urine sample cup. I fold over in pain and lean on a bedside table to keep from falling. A man (I have no idea who he was) grabbed me by my arm and said "This woman needs help!" My nurse comes back to us and says "No, she's fine" and I replied "NO! I'M NOT FINE! I'M IN PAIN!" She pushes me into the bathroom as I try to ask her why they were asking me such weird questions in triage. She tells me they ask everyone those questions now. I give my urine sample and am put into a room. I am lying on a bed for over an hour. During that time 3 people entered the room asking if I gave a urine sample. Not one person asked me how I was, if I was okay, or to give me an IV or pain medicine. After an hour I was so mad! I had a nurse come in the room and I told her that my urine is clean, I am not a drug user, PLEASE, GET ME HELP! I AM IN PAIN! Two minutes later they come in to give me an IV. I finally get a scan done. They tell me I have no gallstones, they are sending me home. I was so angry, I left before they could sign me out.
Today is Tuesday (Monday I felt so sick I couldn't get out of bed only to use the bathroom). I went to my family Doctor. He saw on the scan that I have swollen lymph nodes in my chest and infected polyps in my lungs. He also ordered another (better) scan of my gallbladder. The focus on my gallbladder is important because I had gastric bypass a year ago. So now I am on antibiotics and will have a better scan done. They said nothing of this at the ER.
This is not the first time I have been treated horrible in the ER at FMC. But this was the straw that broke the camels back. I am NOT going to let anyone judge me because of my appearance. I don't care how I look, just treat me because I am sick! This is appalling and no matter what pain I am in, I am driving further out to get better treatment!
UPDATE: It's August 8th, I had to have my gallbladder removed a week after this happened!!!
And I did call, and came in. I was just apologized to over the phone. Thanks so much...