Fairview Park Hospital
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feedback about Fairview Park Hospital
I had a emergency and registered to be seen I was given my wrist band and was told to wait in the emergency room until my name was called when finally my name was called to be seen I told the nurse the problems I was having so everything was okay so far until I get called again separate from everyone and was being told that my emergency wasn’t a emergency and if I would like to be seen i would have to pay 50 dollars cash or debt to be seen. Now I already knew I would be billed for emergency room visit but having to pay before I was seen is quite critical and shows me how unconcerned staff members was about my health just to say to me my emergency wasn’t emergent. I then told the nurse I was empty handed with no cash on me at the time so the nurse cut the wrist band from around my wrist ,I asked the nurse when have they been charging patients out of pocket in the er to be seen her answer was “ALL THE TIME” Fairview is most definitely one of the worst hospitals in GA even after so many years has passed its still one of the worst hospitals. Also it’s a lot of staff members that is PREJUDICE not all but majority.
I wanted to give huge props to your crew at the hospital. We could not have had a better experience. My 8 month old was brought in by ambulance and the ER took him into a room immediately. Jennifer was his nurse and she was FABULOUS. So friendly, attentive to our questions, and handled our baby with care. Shannon was our tech and she was great. She took us to our room once he was admitted. Felecia from the lab came in with a smile and put us at ease. They took all labs at once, so no extra sticking necessary. Donna and her partner (I SO wish I could remember her name because she was WONDERFUL!) came in from X-Ray and talked to our babe the whole time. He didn't flinch when they did the X-Ray and I know it was because they were so good to him. Dr. Sarata was wonderful and answered all of my worried mom questions. He checked our baby out immediately and was in and out the whole time. Upon going to the pediatrics floor, Sheree and Lynn welcomed us. They brought in an extra chair for another family member to stay. In the morning we had Kelly and Jean. All of these nurses were wonderful and brought everything our baby needed our entire stay. They treated him with care and for that I am so thankful! You have an awesome staff and I will use you again for future needs. I really cannot tell you enough good things! Side not too .... We were in the ER and in our room within 2 hours! That's unheard of. Also, your ER renovations with the update screens in each room are awesome! It was so comforting to know where we were in the process!
This place is God awful. They screwed us out of 1000 dollars. The lady who we talked to said we could pay the bill in full. The very next month we get a bill for 300 dollars saying we haven't paid at all and that the minimum they would take is 300 dollars a month. We called and they, of course, said that they didn't receive, even though they charged the 1000 off of our credit card, this place is awful, and I would sue them into the ground if I had the money.
Air stopped working in room 412 and the finally brought a fan. It took call after call to get a nurse to come to the room. Some of the nurses were rude and very short they need to find a different joball I got to say. Will not be back there took my girlfriend Monday with a huge kidney stone and the next Monday they are going to take it out. She was in so much pain and burning up from it being hot in the room!!!
If I could give them negative stars I would. DON'T GO HERE!!!!! My daughter was in a wreck and they did not clean her wounds, rolled her onto her broke ankle to be put half eay on a pan to pee then the pee went all over her, they didn't even clean that up, they "forgot" to take out the port in her arm and we had to turn around. THEY SENT A TECH OUT TO THE CAR TO TAKE OUT IN THE CAR!!!! Tech put the gauze on dash to the car that was to go on her arm. Talked to the ER director and she said they could take out the port in a car.
***PLEASE CHECK THE PHOTOS I PUT UP **