I was hospitalized (on the 3-West wing -in Room 3706) for the first time (after a horseback riding accident -requiring leg surgery and a 5 day stay) the week of 11/11/2017. I want to thank all the wonderful staff for EXCELLENT & AMAZING care. Everyone from the doctors, nurses, patient care techs, nursing students and food service people made me feel cared about. They were professional, warm, friendly and caring. I felt very well taken care of and everyone made me feel as if I was the only patient there. I have been in/around hospitals in the past (when relatives were ill, etc) and I know that the care was not a good as what I received. I can not tell you how much I appreciate it especially since I was mostly alone (no family here and I had the accident near Flagstaff but live in Phoenix) and my husband had to drive back and forth. I hope I don't have to ever be hospitalized again because if I am not at Flagstaff Medical Center I don't it is going to be as good of an experience. Anyway, I would like to specifically thank Dr. Brandon Clark, Dr. Amber Randall, Dr. Richard Hays, Dr. Mark Mellinger, Michael Browne PA-C, the hospital discharge social worker, Nurses Sarah, Maddie, Jessica, Whitney, Gretchen, Angelica...and all the others whose names I can not remember -so very sorry!! Thank you for all you do!!! You are ALL so very special. I will pay the kindness forward....
The hospital in Flagstaff offers excellent services from emergency and trauma care to surgical services. They have a team of more than 3,000 doctors, nurses and other experts. They are committed to meeting the needs and exceeding the expectations of patients and generally deliver. They are dedicated to community health solutions in Flagstaff and throughout Northern Arizona. They have free handicap parking and accessibility throughout the hospital.
The passion the staff shows is second to none. Made me feel like I was important.
Deborah L Smith
My husband and I are very thrilled to say our experiences with Flagstaff Medical Center have always been excellent. We have dealt with this hospital off and on for over 13 years. These past 5 have been moreso. We live just outside of Holbrook and we have traveled up there because they have one of the best facilities and medical staff around. I highly recommend this hospital.
Now, the ER is a different story. Last time I was there, it took hours for them to care for me because it is so under-staffed. It only had 1 nurse on duty when I was there and she was being run raggedly. The office staff was not cordial nor sympathetic to my needs. Thank goodness it wasn't crowded that evening. I was there over 4 hours. I can imagine the wait I would have had if it were busy.
I highly recommend the hospital but not the ER.
I'm very grateful for the care I received here. Everyone was kind, professional and attentive especially my nurse that night. The doctors were great helping me find resources and info regarding my condition. Thank you so much to everyone there in my time of need.