Florida Hospital

While staff is courteous and polite they are also reluctant to do much. My loved one has been here two days now and while here with them I've witnessed the other patient in her room ask for extended periods of time for help getting onto the bedside toilet before anyone would come if anyone did at all. I've witnessed family members have to get a doctor to help with the same issue on another section of the second floor. A doctor helping a patient to the toilet? Where are the nurses? Huddled in the nurses station, in groups along the corridor (hopefully discussing work related topics), or just no where to be found. Granted most nurses are excellent at their job, but there is a few nurses and a lot of techs that are not giving this hospital a good reputation at the moment. Current excuse for this is that they have merged staff from two floors to keep those that work on another floor that is under construction working. So more employees in a specific area should equate to better patient care not worse. And to get discharged is more monotonous than watching paint dry. Still 6 hrs and counting currently at 4:40 p.m. since we were told my loved one could leave. But when asked every couple of hours we get the same we're working on it spill. Bottom line is that it's a quality facility with the potential to be the best around if they implement some plan to ensure the staff that interacts with patients the most (nurses and techs) are representing the hospital and themselves at a higher standard than they currently are.

I'm a volunteer here. I cannot speak for the service, but I do know that the way that they treat their volunteers speaks a lot. I was given personal tours, I was allowed to ask questions, I was allowed to wear colorful socks and have a personality. They have integrity, but they're not going to push things down my throat and tell me that the world will end if I make a mistake. I volunteered for a lot of hospitals, and I've enjoyed the hospitals attention to me the most. I'd like to volunteer at different departments to see what it's like, while I'm still at school! Also, randomly, I met some of the robots that bring material around the hospital. They're so cool!

I was recently admitted to this hospital. During my stay, all of the nurses, techs, housekeeping and last but not least, the doctors were great!! I want to give a kudos to Tamara. A nurse on the 4th floor. She was so awesome!! That’s an understatement. Don’t get me wrong, the other nurses were great also. Tamara just touched my heart. I was being discharged, and I guess she was arriving for her shift, she saw me and made a point to stop and speak. There aren’t many people like that in the world today. I’m glad to say I had the opportunity to meet her. She was great!!! You all were. Thank you

A recent experience with a family member cared for by the 5th Floor team was overwhelmingly positive. The nurses and other clinicians communicated instructions and care plans clearly. The room was always clean and meals were delivered on time and the orders were correct. We especially appreciated being able to have other family members join by phone the discussions with the doctors. It helped our family communicate updates to others.

Worst experience. Whole staff is rude. Nurses act like you being there is a nuisance to them. First, took my mother to the ER, there was a small puddle on the floor when we walked in. The nurse comes out, rudely asks us what’s on the floor when I said it was there when we walked in she starts muttering things under her breath shaking her head like we put the puddle on the floor! The same nurse comes out asking questions and rolling her eyes at every answer. That nurse disappears shortly after. A different nurse calls us to check in. My mother was in a wheelchair which I was struggling to push and another patient had to come help me. Aren’t the nurses paid to do things like this? Things like this continued on our whole visit. My mother has a terminal disease and for well bodied nurses to be treating sick people like this is ridiculous. I understand you go through a lot, but your patients are going through more. Get it together because you all suck.