Florida Hospital Fish Memorial
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Address

1055 SAXON BLVD, ORANGE CITY, FL 32763 USA

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Phone

(386) 917-5000

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Consumer feedback about Florida Hospital Fish Memorial

Adriana Batista
Adriana Batista

1 out of 5 stars

posted 1 month ago

If I could give a no stars I would, my sister went to the ER because she wasn't feeling well unfortunately she doesn't have good reception at the hospital to communicate, even then when you are not feeling well you don"t want to be on your phone. I called the ER and was provider with her room number. I was transferred to the ER where i spoke to Shelby and the provider who was there at the time. I was told by them that she was on the "wall" for approximately 40 min but was not in her room. Shelby stated "she could have left" she also stated that she was going to be whipped off the wall because she wasn't in the room and she has been up for so long. After a few hours of having my husband drive to her house to see if she was there and knocking her home door with no answer my mother finally gets a call from her. The whole time my sister was at the hospital with a room assigned waiting in the waiting time being wasted and nobody at the nurses station could tell me if she was there or not. I believe the right thing to do if you have a patient with a room assigned and the patient hasn't been roomed is to check upfront with the receptionist and make sure the patient has left the building before confirming such thing. I know there a lot of patients who are seen daily and it can be hectic but there should be a protocol for those cases. Especially when a concerned family member is calling to check up. It avoids confusion and stressful situations.

Taylor Guilmartin
Taylor Guilmartin

2 out of 5 stars

posted 3 months ago

Recently visited fish memorial ER. Response time was exceptional and proper treatment administered immediately. I was admitted within the hour.
-Only thing was they didn't have enough treatment at the hospital and had to order more from somewhere I was told in Tennessee. I was told this would be an overnight delivery and given a very specific time frame the medicine should arrive 9 pm the next night. I waited in the hospital suffering for 3 days before it came in.

-Most of the nurses were great. One of them was not. She was exceptionally rude and there was a huge language barrier. I am NOT racist but she explained she was from the Dominican republic. I explained I used to have a room mate from there and was familiar with her accent. Despite the fact that I speak some Spanish and lived with a man with a heavy accent for almost a year the language barrier was significant. Multiple times while expressing concerns and symptoms she would clearly not understand what I was saying and gave completely unrelated explanations. Why is someone like this attending to someone with a potentially fatal illness?!

Stephanie Engel
Stephanie Engel

4 out of 5 stars

posted 4 months ago

I came to Fish Memorial not as a patient, but to visit my best friend (Although I have been a patient here as well). It was very easy to get into the hospital, almost too easy. Most hospitals require you to provide your ID and they give you a badge to wear with your name and what part of the hospital you are going to be in. I was surprised that there wasn't any sort of procedure like that in place here. I wasn't even questioned when I walked into the lobby.
The staff here are friendly and helpful. I was even offered a ride to my car upon departure. Beautiful landscaping around the buildings.

Elane Thomas
Elane Thomas

5 out of 5 stars

posted 2 months ago

the best medical facility I have ever been in or visited! Every employee really cares about you and your health! Amazing. Priya is the very best nurse! Thank you all!!

Kathy Benoit
Kathy Benoit

5 out of 5 stars

posted 1 week ago

This place is amazing. From preop staff and 5th floor staff. Amazing. Especially to Jenna and Brenda on the 5th floor! Thank you both for taking care of my sis. OT and PT too. Great job. P. Basile