Fort Sanders Regional Medical Center

I can’t describe them! They save lives everyday! BEST STROKE CENTER In Tennessee! Got us back quick when my grandfather had a trouble time speaking and couldn’t find the words to talk. They got him back for a CT scan within 10 mins!

Just had an appointment in the emergency room. I'm not saying the poor or people of color are treated any differently then the wealthy suits that come through the door. I'm not saying that the ambulance coming in rank higher then the ones waiting in the waiting room. I'm just not sure. This was my first time as a patient. I fell and I needed my knee looked at. I thought that I would wait in the hall for a little while and then go into one of the empty room to be looked at. I never did. I got told I will have it X-Ray and then we will see. I got the X-Ray and was told not to put my clothes back on because the doctor will want to take a look see. I thought it makes sense. He has not look at my knee at all. I also thought again I will go into one of the rooms and get checked out. I never did. I sat in the hallway in so much pain and had no pants on. I couldn't believe the treatment I got at this hospital. There was a homeless man behind me. He was talking to a nurse so I could hear everything. I thought what if he wanted his privacy. There were others out there as well the whole time. Some of the new ones coming in got to go into the room. I so don't want to have to pay for something I did not get. I was told there is nothing broken, here are some pain killers and that was it. I thought no look at my leg and thigh that are in so much pain. I ask so the prescription would be ready, I ask for them to call it in. I waited for my ride and then heard my name called and they gave me the scripts back. I thought it was strange because if you call it in, I don't need the original hard copies back. I was in to much pain to think it out. They lied, they never called it in. I showed up at CVS an hour later and they said they had no calls. I said go back and check the phones. They did and nothing. I should have known. I went in to get my leg and thigh looked at and some kind of caring from these people who say, "We do no harm"! The hell they don't. I left out in just as much pain and not knowing if my knee is really okay, and why my thigh is hurting so much. I would have gotten an MRI if he would have taken a look at me. Nothing! I will never go back to that God forsaken place again. I wish I could give no star and a big negative mark. My first time there and they don't give a dam. Never people, I don't know where I would go now but I will ask if anyone has a good hospital they go to. I would want you treated because you are a human that comes in looking for help. Not a beast or someone that doesn't even deserved to be treated or looked at. I am still in so much pain right now. They gave me an Ibuprofen pill and still in more than 30 minutes I was saying curse words softly out of my mouth when that pain would hit me. It did nothing for me. I don't take narcotics or anything strong at all. I more wanted him to look at my knee and thigh and say it will get better in time. I would have said do you think an MRI would let you see more and know more. At that moment in so much pain would have done that to make sure before I leave. Wow I am still in such disbelief. I have never gone into the hospital as a patient or emergency room and not been looked at. This is so amazing to me. It is really like that now. Really people read and go somewhere else that will care about your well being and take good care of you. You deserve it! Animals get treated better than this place. DO NOT GO INTO FORT SANDERS!

On 2-2-2018 I had a accident at work. I was standing on the second step of a semi truck to reach in to get a flashlight and when I raised back up I hit the back of my head back on the door frame and it caused me to lose consciousness. I fell to the ground landing on my butt and hitting my head again. When I came too I walked inside and told my boss at Carter Express and they told me to go to Fort Sanders Regional Hospital in Knoxville, TN. They didn't even offer to take me. So, I did. They did CT scan and said nothing is wrong just a concussion. The doctors their didn't even tell me about the epidural occipital hematoma I had and the crack and fracture in my odontoid either. They failed to mention anything that's wrong with me on the count of them working with my employer Carter Express to hide all the problems I have. Hospital protocol is to admit someone for those conditions and watch to make sure their condition doesn't get worse before it gets better. Need less to say eight days after being released I have my wife take me to Morristown Hamblen Hospital in Morristown, TN where I have a stroke and heart attack and they rush me to Fort Sanders in Knoxville, TN where the doctors their try to coverup the acute heart attack, strokes, crack and fracture in my odontoid, etc. by saying that Morristown Hamblem Hospital was wrong and that I'm just suffering from post concussion syndrome. Fort Sanders puts the acute heart attack and stroke in my permanent records but they don't let me or my wife know about it. Fort Sanders even changes my patient status from inpatient to out patient for observation within hours from arriving from Morristown Hamblen Hospital by ambulance. That''s against the notice act. Fort Sanders doesn't even let me or my wife know they did that. They are suppose to let you know in writing and verbally. So Fort Sanders let's me out of the hospital after two nights to continue to have white matter strokes for months on the count of the epidural occipital hematoma, the crack and fracture in my odontoid, etc. I go and get my own MRI done and it shows the additional brain damage that I have now on the count of Fort Sanders not doing their job and they start using my MRI I had done myself as the MRI they did four months prior. They even work with my lawyer I had at the time Denise Terry in Morristown, TN, Carter Express, doctors, etc. to try to get me put in jail so that my story doesn't get out. I have all kinds of additional issues because of Fort Sanders, Carter Express, Nova, Jefferson Family Physicians, doctors, etc. working together to not allow me to get adequate medical care on the count of my accident happening at work. So be very careful going to any of these places especially if your accident happens at work. Because they would rather you die than to get better. Fort Sanders doesn't want to lose the ability to see patients that have accidents at work. I wouldn't go their anymore myself because nerely all the doctors I saw their are inconfident. Especially Dr. Hora, Dr. Chaltry, etc. Dr. Hora is suppose to be a neurologist. They don't even do a exam on me. I was seeing six or seven fingers and they didn't even care. So be aware of these places they don't care about the working person only their pockets do they care about. So if your having a stroke or heart attack or really anything else wrong with you, you would be better off just staying at home besides wasting your time going to Fort Sanders. Because if I'd stayed at home my condition now wouldn't be any different than if I had not went to the hospital because they didn't do anything besides try to cover everything up. They even put in my permanent records that they did a surgery on me. But me or my wife can't remember anything about that. It's hard to believe this place is allowed to stay open. They do more harm to people than they do good. These doctors don't remember the oath they took to be a doctor they only care about themselves and to bring pain and suffering to those they come across. Sincerely, Claude Ridley Jr.

Was charged for a follow up I would suggest Jefferson memorial before I will ever go back here again,one of the student doctors didn’t bandage my finger correctly and I couldn’t get my bandage off the next day so I called them before I went back and they confirmed it would be a follow up but I was still charged for the visit

Horrible people! Do not care about the patients. I had to ARGUE with them about everything! DISRESPECTFUL ENTIRELY. Coordination between doctors and customer service from operators is absolutely appalling. Would NEVER recommend any expecting mothers to this hospital.