Foundation Surgical Hospital of El Paso
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feedback about Foundation Surgical Hospital of El Paso
Looking forward to my surgery in a couple weeks hope this place is the best for it I have heard good things about it!!
These people seem to be running some kind of scam. They send urgent-sounding, last-chance letters asking you to pay a surgical bill, when you’ve never even set foot in their facility or received treatment from them. It seems they somehow get hold of the names of people who have recently had surgeries elsewhere in the region, and calculate there is s good chance their letter will trigger a response. My insurance company could find no trace of any claims submitted to them, as would be the case for a legitimate bill.
I flew in from the DFW area to be with my mother as she had her laser surgery here this morning. From the time we arrived at 6 a.m. until the time we left, we both we're treated with the utmost respect and professionalism. The staff greeted us with smiles and hand shake from the doctor. The AMAZING nurses that assisted my mom were Annali, Perla, Erica (pre-op), and Ericka (recovery) as well as the wonderful doctors---Dr. J. Pierre and Dr. Eric Sides. I can't thank you all enough for making this a positive experience. I only wished my mom had come here 10 months ago. Thanks for being patient and understanding my mom. Job well done!!!
If i could give it zero stars i would. I am here right now getting an x-ray in my knee and the receptionist in the front was very rude to another patient. She is blowing him off when he is trying to get help. He is crying in the waiting room and she is not helping him at all and she was very rude and was having an attitude with him. When i turned around to look at her she just shook her head and rolled her eyes. I am very disappointed on how your staff is treating your patients and i will not be coming here again. She is an older lady with blonde hair and wears a smart watch.
Terrible Service! Just came into the ER in terrible pain. The Dr comes in and does a brief check up so as soon as he lowers the bed I start screaming in pain. He then says he’s ordering a Ct scan. He walks off and leaves me terrible pain so of course I’m screaming. He comes back and tells me to stop screaming because my “screams aren’t credible”. ????? I then tell him I’m in pain so of course I’m going to scream and if he doesn’t like it I’ll just leave and go to another hospital where Dr’s are have a little more sympathy for their patients but that he better know that I’m placing a complaint. He then tells me that he needs to make sure that I’m not a drug addict going around hospitals “shopping” for medicine. Im sorry, but I take that as a pretty serious accusation. I do plan to do something about it. His accusations are uncalled for. I must say that he didn’t say this calmly or quietly, he was pretty much yelling. I’m sure the people in the room next to me and in the waiting area heard. This has left me feeling so humiliated. If I could put 0 stars, I definitely would.