Frederick Memorial Hospital
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feedback about Frederick Memorial Hospital
During my most recent stay I found the staff from the ER to the ward where I was placed extremely kind and caring. I received outstanding care throughout my stay there.
Communication was excellent throughout the stay my the doctors, nurses and technicians.
I did thank everyone involved, bit wanted to further express my appreciation for the outstanding care I received
I am writing this review for the birthing center. I was extremely disappointed in multiple aspects of my care here at fmh. I attended the hospital birthing tour prior to my child being born and was under the impression that great care was going to be given during my stay. Having a baby (especially the first one) is a terrifying and beautiful experience at the same time. When I got to the hospital when I was in active labor, I immediately asked for the epidural. I was 6 cm dilated and just could not take the pain anymore. The nurse proceeded to go through the admission screening note even though I was having contractions every 1.5 mins lasting 45-60 seconds each and was unable to answer questions in between and she became frustrated with me. The charge nurse came in and asked the nurse if she had paged anesthesia for the epidural and she said no she needed to get the charting done first. The charge nurse even looked disappointed in the nurse not calling anesthesia for the epidural in the meantime. I got the epidural just in time at 8 cm. After having my baby, I became very dizzy and was unable to sit up in bed without feeling like I was going to black out. After letting the nurses know, they were adamant that I needed to get out of bed and walk to the bathroom. I still had no feeling from my waist down but they still wanted me up with the assistance of a lift. I did not feel comfortable and asked if I could just wait until the epidural wore off, I was told this is “normal” and all woman do this. I blacked out twice, again being told that this is normal. The discharge process was horrible. The morning of discharge, the nurse came in and said “sign here and be out by 11”. I asked about follow up appointment with the doctor, do I have any prescriptions, etc. and the response was “it’s all in that folder you haven’t even opened! I have to go to a c section so just sign this and discharge is at 11.” I wished I would have gotten a patient satisfaction survey so this could be addressed by management. I loved the lactation consultants and the nurses who cared for me and my baby in between these incidents.
This is my mom’s second stay at FMH and we are both so impressed with the high quality of care and follow-up, in addition to a very caring and professional nursing staff. I have been in a dozen hospitals this past year for multiple family and friends. FMH is one of the best for excellent medical care and follow up, responsive and caring staff, and wonderful nursing staff
If you were admitted to the hospital, *make sure* to call or visit the hospital after you are released to ensure your test results are forwarded to your primary care physician or specialist. In the 21st Century, the process of providing diagnostic patient information to non-hospital health care providers is still not an automated process at Frederick Memorial,... even though the hospital has all the doctor information on record.
I have been sitting here in the pediatric department and have not seen 1 doctor. Find out my daughter has strep 30 minutes ago and cant get a prescription or a doctor? Ridiculous!