Freeman Health System - Freeman West
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My wife just had triple bypass surgery 12 hours ago. Rn in cvicu told her that if she couldn't do the breathing treatment that she wouldn't be given her pain meds. Nice.
When we bought our new house we were remodeling some. The baby was walking around after we finished and tripped over a hammer. Her ankle twisted and we heard a loud pop and she couldnt put weight down and she bumped her head. We took her to freeman just in case. The nurses were so nice and sweet. The doctor was very informative and compassionate. Thanks Freeman!
A relative of mine stayed at this hospital for several days. The lack of treatment at this hospital has completely blown my mind as a medical professional. My relative was a fall risk due to the symptoms they were exhibiting, and waited several times for over an hour to receive assistance after pushing the call button and asking for help. How would you like it to have to wait over an hour to use the restroom or to have your empty IV changed? I am not sure if the hospital is understaffed or if the staff has not been properly trained in time management, but the lack of care is quite astonishing for a hospital. The only way our relative was able to take care of their hygiene needs is due to family members coming and helping them. After being in the hospital for two days, the doctor finally realized that our family member was still being given medication that should have been stopped upon check in at the hospital. So that only prolonged the stay another day to allow for the medication to leave their system so the doctor could get accurate symptoms to help find the cause. I’m embarrassed that this is the level of care a local long-time hospital has provided. I will choose Mercy over this hospital any day.
I am a retired nurse and I would never recommend this hospital to anyone. My 62 yr. brother who has lung cancer, COPD, emphysema, and heart disease was seen in the ER for severe shortness of breath and extreme weakness. He was in the ER for 10 hours and was finally given a steroid shot and a prescription for an inhaler. They didn't do ANY respiratory treatments. They sent him on his way in the middle of the night while knowing he was totally alone without transportation or any relatives living in Missouri. He begged to sit in the lobby until daybreak when someone could come and pick him up. They refused and sent him into the cold dark night all alone. He could barely walk. I had to call a police officer to come and help him. The officer was so kind to give him a ride. Shame on Freeman Hospital. Our family attorney will be in touch.
Zero stars. As a CNA and not being new to hospitals, this the worst hospital I have ever been to. I was and still am revolted by the care my spouse was received here. We spent 9 hours there, waiting for him to be seen and helped. We asked multiple times on several different occasions to be consulted by a specialist, a physician, and/or a nurse. We were ignored more than once, waiting for hours in the waiting room to be updated. This place is absurd.