Freeman Health System - Freeman West

Address

1102 WEST 32ND STREET, JOPLIN, MO 64804 USA

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Phone

(417) 347-1111
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1102 WEST 32ND STREET, JOPLIN, MO 64804 USA

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Consumer feedback about Freeman Health System - Freeman West

Freeman Hospital West
Reviewed from Google

2.5 out of 5 stars

Amber Clark
Amber Clark

5 out of 5 stars

posted 2 weeks ago

When we bought our new house we were remodeling some. The baby was walking around after we finished and tripped over a hammer. Her ankle twisted and we heard a loud pop and she couldnt put weight down and she bumped her head. We took her to freeman just in case. The nurses were so nice and sweet. The doctor was very informative and compassionate. Thanks Freeman!

KJ Traylor
KJ Traylor

1 out of 5 stars

posted 1 month ago

I am a retired nurse and I would never recommend this hospital to anyone. My 62 yr. brother who has lung cancer, COPD, emphysema, and heart disease was seen in the ER for severe shortness of breath and extreme weakness. He was in the ER for 10 hours and was finally given a steroid shot and a prescription for an inhaler. They didn't do ANY respiratory treatments. They sent him on his way in the middle of the night while knowing he was totally alone without transportation or any relatives living in Missouri. He begged to sit in the lobby until daybreak when someone could come and pick him up. They refused and sent him into the cold dark night all alone. He could barely walk. I had to call a police officer to come and help him. The officer was so kind to give him a ride. Shame on Freeman Hospital. Our family attorney will be in touch.

Poil Cole
Poil Cole

1 out of 5 stars

posted 2 months ago

Zero stars. As a CNA and not being new to hospitals, this the worst hospital I have ever been to. I was and still am revolted by the care my spouse was received here. We spent 9 hours there, waiting for him to be seen and helped. We asked multiple times on several different occasions to be consulted by a specialist, a physician, and/or a nurse. We were ignored more than once, waiting for hours in the waiting room to be updated. This place is absurd.

Stacey Rees
Stacey Rees

1 out of 5 stars

posted 1 month ago

I have been waiting in the emergency room waiting area for over 5 hours. My problem is not life threatening BUT this is ridiculous. Hire more staff, do something.

troy logan
troy logan

2 out of 5 stars

posted 4 months ago

Huge time wasters. Call you to pre-register and then go over everything again when you get here, after they make you wait 30 minutes. The system could use some streamlining.

6-20-2018 update:

Now they want me to spend more time on the phone with a representative.

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