Freeman Health System - Freeman West
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Daytime triage desk workers are careless, short with everyone and god forbid you have an UNOPENED drink with you, after you have been here waiting with a patient for 7 hours. Keep in mind the patient I was with is borderline mentally handicapped and cant make logical decisions for himself. I could barely leave for a second to use the restroom or even finish a drink. The overnight staff is great especially the RN that was at the triage desk, NiCole I think was her name, she was the highlight of our visit.
Filthy! I've seen cleaner gas stations. Dust bunnies in rooms, finger smudge prints on walls, mold in bathrooms. Plus it is completely run down. Did not even want to sit on the furniture-stained with God only knows what. A good portion of the staff looked as though they hadn't showered in days as well. Simply gross!
I had emergency gall bladder surgery tues the 23rd of april at Grove Hospital and was sent home feeling pretty good.That afternoon something happened and i was overwhelmed by severe pain.Finally after dealing with Grove hospital and they couldn't do anything to help me i was taken to Freeman West Hospital where Dr K Cox went work on me.God helped that doctor and his staff treat me wisely and thoroughly. Dr Cox is a very wise man.Freeman West hospital is a very good hospital with a top of the line staff including Miss Doris Lyons.Thanks be to God for helping me through this very difficult time. The surgeon at Grove hospital that done the surgery on me was a very good man.He had to out of town after my surgery so i went to Freeman West in Joplin Mo.
Worst hospital ever!!! Waited over an hour for my 81yr old mom to be discharged from the ER because the shift was getting ready to change and the nurses would rather sit around talking about their weekend instead of doing their job. Another woman was there having a possible miscarriage, bleeding in the waiting room chair, and was made to wait for hours!!! Possible broken collar bone...waiting 6hrs!!! I couldn't make this up people. Will never go here again. BTW... "Dr?" McMillan is horrible with a bedside manner to match. She just graduated med school but she acts like she knows everything already. I guess she slept through the class on being kind and sympathetic. Nice job!
I have never seen a more uncaring facility in my life My husband is sitting here with massive pain from a kidney stone. And he has been here for 10 hours yes you read that correctly 10 hours and we have not left the waiting area except for a cat scan. When he asked how much longer we were given a simple we dont know as uncaring and simple as that. By Stacy now pardon me stacy but if this were your family would you be upset over 10 hours that's you entire shift but wait we were here before you arrived. something iam afraid you didn't take into consideration 10 hours with pain. Something someone in your job field is there to assist with. Other patients who have arrived after him with less severe symptoms have went back.