I can not believe that level of unprofessionalism and downright bigotry of some of their employees. They do not even try to hide it. I could over hear one of their nurses talking about not wanting to work with Hispanics. I think her name was Rhodora. My aunt wanted to say something but she was scared to speak up. Stay clear of this place.
.When people around here told me not to go to hospitals in this area; I didn't believe them? I had faith in my Dr. Who was excellent. Dr. Fow.......... I had an absolute horrible experience there! The pre op was excellent! but post was a NIGHT MEAR !!!! I HAD TO CHECK OUT THE VERY NEXT DAY. THE FACT THAT PEOPLE ARE THAT CALLOUS AND IGNORANT IN THE HEALING INDUSTRY.????? They put me in a room w/ the TV blaring! .The room mate needed to have her phone taken away.!! and how many people are aloud in a room? She must of had her whole family there.Bunch of rude hillbillies! The women next to me had something, They were not sure what it was? I heard that. They would get back to her when they knew. Complications of pneumonia. The tubes going to her lungs, ? I HEARD ABOUT THE WHITE BLOOD CELLS AND THE INFECTION ON GOING!!!!!!! Only being a few feet away I heard every thing!! They admitted it was one of the NOISIEST rooms, being next to the entrance doors.I realize the day nurse that was assigned to me had too many patients. Thats just BAD MANAGEMENT! The management are too cheep to care and too Callous. THERE WAS ONE SMALL SPACE HIGH UP ON THE WALL FOR FLOWERS? Hard to see them. THEY CAN'T EVEN GET THE ROOMS TOGETHER. The grave yard nurse did meet my needs.She was FOCUSED, PRESENT ATTENTIVE, .EXCELENT! I MISSED HER. And I could sleep a bit,but the day shift sounds like a full blown party! Loud laughing, Circus like. My Roommate was on the phone a lot..So many people in the room, They could have shut my drape, but no. THE FIRST DAY I HAD A HARD TIME GETTING drinking WATER, AND ICE FOR MY WOUND. I asked for water 3 times. It took 1 1/2 hrs. to get it! When your hip gets replaced you do need ice on it. My ice pack was room temperature when I woke. After throwing up all day after surgery.WHERE WAS THE NAUSIA MEDS? I was told breakfast is at 7:00 am. It did not come till 8:30 or 9:00 . I waiting to see if I could keep it down? I DIDN'T HAVE TIME TO GET MY BLOOD SUGAR UP BEFORE P.T. AND OCCUPATIONAL THERAPY SHOWED UP. BREAKFAST WAS SO LATE!!!!!! WHAT IS WRONG W/ THE KITCHEN?????? THEY COME IN W/ THESE BIG SMILES, I JUST WANT PEOPLE THAT ARE FOCUSED, and PRESENT! HAVE SOME INTEGRITY!!!!AROUND ME, WHEN I'M IN A HEALING CRISIS. Occupational therapist came shortly after that and wanted to get me up. I told her I was hungry. She offered some crackers, Which was like paste in my continuously dry mouth. I could not swallow them. WHO IN THERE RIGHT MIND WOULD OFFER ME DRY CRACKER, WHEN THEY WORK IN THAT FIELD YRS. AND ARE WELL AWARE THE MEDS MAKE PATIENTS MOUTH DRY! She was A real treat!!! I tried to get up and broke out in a sweet felt like passing out. I needed to eat more than a bowl of cream of wheat. IT HAD BEEN 2 DAYS SINCE I HAD EATEN. The P.T. came , I told her I was hungry and needed protein.She got me yogurt brought me a menu, THE P.T .ALSO DOUBLED MY ICE PACK. WHICH HAD BEEN NEGLECTED THE DAY BEFORE FOLLOWING SURGERY. I WAS IMPRESSED! I ASKED TO GET A DIFFERENT NURSE, REALIZING I WAS ON THE BACK BURNER , NOT GETTING MY NEEDS MET. THEY DIDN'T RESPECT MY WISHES. I ordered lunch FROM A FRIENDLY GUY, NOT FOCUSED THOUGH! It sounded good, BBQ chicken. It was like eating rubber. WHO CAN'T COOK CHICKEN???? I forced a few bites down knowing I needed protein. I told them I love potatoes any way there cooked. Please! it's my comfort food. He said he would bring me potato salad. No POTATO showed up .Disrespect for the IRISH! just dry broccoli. I had to check out 2 days earlier than my Dr. ordered. I couldn't take any more abuse!!! That hospital is the farthest thing from healing. All there Art on the walls of the main entrance: regarding compassion and healing is a lie. Be honest your CALLOUS! ALL THEY CARE ABOUT IS MONEY. I REALY FEEL SORRY FOR THE INURED VETERANS. IT'S HARD FOR THEM TO SPEEK OUT AFTER DEAD!
My love's recovery from heart surgery was the best experience I've ever had at a hospital. The team was attentive, gentle, caring and human. Thanks especially to Chris, RN in ICU, for going above and beyond to keep him comfortable, explaining things and making us laugh. You are a true master of care taking and healing. We will be forever grateful!
This hospital has a wonderful staff of kind, compassionate, professional caregivers, but the concept of multi-patient rooms is antiquated and barbaric. We go our entire lives without having to share a sleeping space with strangers, until we are unfortunate enough to be ill or injured to the point where we require overnight care in a hospital. Dignity, privacy, rest and comfort are impossible when the only barrier between you and one, or even two strangers and their friends, family and caregivers, is a curtain. This is no way to spend the most difficult times in our lives. Pointing at other hospitals with a similar layout does not fix the problem. I think you people put "dignity" in the name, so you wouldn't have to spend the money to put dignity in the patient rooms.
Even the cheapest hotel room is private, secure and quiet, and a hospital stay is anything but inexpensive. I have been hospitalized twice in my life, and was lucky enough to stay in hospitals with single-patient, private rooms both times.
Please consider adding private rooms to your hospital for the good of your patients and their families.
Update: Dad and Mom both got severe upper respiratory infections following Dad's stay in the hospital, first in a room with one man being treated for a URI, and then in a room with two men being treated for URI's. Imagine healing from a pacemaker installation with a bad cough.
If you can, avoid this place. They will over charge for everything.
Expect surprise bills in a week or two.