We are very disappointed with the nurses and service on the I.C.U. floor.
There was a nurse that was there helping from UCLA that should be fired. I will not put her name her but she knows who she is and I will be calling to complain about her. I walked in and caught her putting her hand in my mothers face. We walked in on the nurse yelling at my mother because she took off her breathing mask because she had to scratch her nose. They talked to her as if she was a child and often got frustrated with her. I understand they have long hours there but I know if it was their mother in the bed the service would have been a lot different.
People leave their families here trusting that the nurses and doctors will take care of them and its unfortunate that its not always the case.
There are signs all around the ICU floor saying to keep the noise down unfortunately the staff didn't get the memo. They were loud at all hours laughing and talking about personal things. Not all nurses were that inconsiderate. Some came in and apologized because they understood we were emotional while other nurses were laughing. There were a handful of nurses that were awesome and don't deserve this review. I would never send anyone I love to this hospital again.
I'm so sad my mom had to be there and go through what she did. Her mind was 100% there and she knew the nurses didn't care for her.
The worst hospital! They keep taking the patent in, waiting along the Emergency Hallway for hours. During the wait they bring paper-work for patients to sign no matter what conditions the patent is. The bed sheet"s been remaining as the previous patient"s gown is still in it. In other words, they would not change a new bed sheet for a new patient. But, I'm so disappointed by the knowledge of the doctor. Then While waiting for the lab-result, they kick me out of the bed. That I have to wait aside as sitting on the chair. Ive decided to leave, asked for accommodation. They hands some paperwork for me sign. Very frustrated scene as too crowed (too many people is surrounding in just a very small ground), I just want to get of there and Ive signed all the paperwork even though I don't know what it is all about. And that"s it as I'm all on my own, cannot required even accommodation. So suck!
I don't know where to begin. Filthy hospital. Stained linens. Exposed pipes in patient bathrooms. Flooring old and showers damaged in patient rooms. Very poor communication between client and doctors. Extreme lack of english speaking nurses and doctors. Charts not updated. Daily medical logs not noted properly. Doctors come and go sharing patients but not sharing findings or test results/tests ordered. Do not inform next of kin of serious issues such as death imminent. Homeless, unclean, dirty people allowed to sleep in hospital beds with patients. No sense of urgency or compassion here. Very unprofessional. Ambulance insisted this is where my son had to go... I trusted and sat there for too long.
6 weeks to be exact at Garden Grove.
Then all of a sudden they transfered my son to OC Global on day 37 promising surgery ... he passed a few hours after getting in a room at OC Global.
Garden Grove passed my son to another hospital to die that day as to not have it in their statistical list. They never recommended hospice or told us he was dying. They threw him out knowing.
SHUT THIS PLACE DOWN.
Avoid this hospital if you can. It's close to home so that is where my mom ended up for an extended stay. I give it a two star rating because most of the nurses and staff have been wonderful. However when it comes to anything beyond routine care, things have been terrible. In addition the facilities are lacking - missing privacy curtain, bed controls not working on one side, window blinds don't work, one tv for two beds p, speaker not working. One portable oxygen tank for the whole floor. A patient using oxygen is confined to bed until someone is willing to get the portable tank. If you are visiting a patient your only option for coffee is a terrible vending machine that doesn't have decaf. If you have a choice, choose another hospital
Let me revise my review to zero stars. My mom was released two,days ago. She has now been admitted to St Joseph's and being treated for Sepsis. Garden Grove Hospital should never have released her. DO NOT TAKE ANYONE YOU CARE ABOUT TO GARDEN GROVE HOSPITAL
Worst place ever. Ambulance took my mom there even though my dad asked to go somewhere else. In 4 days now and no diagnosis. Told by one doctor they're going to do a test, then doctor next day has no idea about the test. EVERYTHING should be in her records and they don't enter it. Only one nurse has shown good care. I'm worried for my mom and future patients forced to go here!!