Gateway Medical Center
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My husband had a procedure done by Dr. Ennis. From the time we arrived we were treated with respect and all staff and volunteers were professional and so very kind. The Drs explained thoroughly what procedures to expect.
Tennova has always been the “go to” hospital for us. We have NEVER had a bad experience!
Dr. Ennis called the evening before the procedure and followed up with a personal note following the procedure. Quite impressive!!!
In the past my family was not impressed with this hospital. However, our opinion has completely changed based on the care and service my Dad received over the last week. He was brought by ambulance to the ER. Despite the fact that they were very busy, the care was superb and we never felt neglected. Dr. Huff and Nurse Hannah were especially wonderful. They kept us well informed about everything and his transition to inpatient was smooth. He was in room 5234 and all the nurses (Haley, Kelsey, Lydia, Jasmine and Tim) and support staff were again excellent. The Director of Risk Management visited him every day to make sure we were satisfied with his care. We were VERY impressed that senior leaders now provide personal oversight to this degree. It is obvious that everyone at Tennova Clarksville is making a concentrated effort to improve their reputation, care and services and it is working. Great job and many thanks!
I had a minor surgery at Tennova on 8/2/19 and had such a positive experience. The process from admission to discharge was the smoothest I have ever experienced. The staff was friendly, compassionate, efficient and very competent. I was so nervous about my procedure but it couldn't have gone any better...way exceeded my expectations! Thank you to your entire team!
On the day of my husband's recent outpatient procedure, EVERY person we encountered on behalf of Tennova was efficient, positive, professional and kind. From doctors and nurses to techs, volunteers and check-in, they made a difficult day more tolerable. We are grateful for each one. My husband received a card in the mail two business-days after, with handwritten well-wishes from Dr. Ennis and three nurses. It means a lot to him.
I loved the care and concern shown to me from the point of entering the hospital to leaving it. Paper work processing was super. The Nurses to the Doctor exude with merry hearts: which was an positive experience for me . This made me feel great going into the operation and terrific coming out of the operation. An outstanding team!