Genesis Health System
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feedback about Genesis Health System
Was in and out in 1 1/2 hours. Included xrays. All staff very helpful and nice. Doctor and nurse very thorough!!
I've waited for 7 hours. When I went to the nurses desk in ER, the red curly headed nurse was RUDE July 24 @ 10:45a! I asked her if she knew when I would be discharged, and her response SHOULD have been "oh let me find out; what's your name, or what room are you in" She was like "I don't know who you are!" Great service to people who are sick. Like it would kill you to be nice to someone or maybe she was rude because I'm not white! Either way, anytime I've dealt with Genesis they're awful. Awful service, awful bedside manner
This place lost my trust. I couldn’t pee in a cup for them so they said they’ll hook me to an iv and wait till I gotta pee. Well 10mins later some old guy is stabbing me with a catheter needle and he had it in but pulled it back out and said that wasn’t it and said to pee for him I felt uncomfortable so I couldn’t and the nurse was all “do u have trouble peeing. Well duh I don’t wanna pee on someone that’s weird. But he kept poking me with that needle. I don’t understand why they couldn’t wait for me to have to go. I’ll never return to this hospital. Ik it was just one doctor and 2 nurses not the whole hospital but I think they need to work on being more paitent and comforting
I came in bc my boss brought me. They didnt do a pregnancy test when i told them i didnt know if i was pregnant or not. They proceded to give me med and do a catscan. I went to trinity bc i was getting worse. Found out i was 7 weeks pregnant! This e.r couldve put my babys life on serious jeopardy! I was informed by an obgyn if a female patient is unsure if she is pregnant they need to do a pregnancy test before adminitering any meds in the ivs, catscans, and xrays! Thank god my child is okay.
I don't understand the negative reviews at all - I've been there twice - once almost a year ago, and again this past weekend, both times for heart issues. Both times I found them to be attentive, compassionate, friendly and professional. I received great care, everything was explained to me and my wife and any questions we had were welcomed and answered. I hope I never have to see them again, but if I need an ER, that's where I'm headed.