George L Mee Memorial Hospital
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feedback about George L Mee Memorial Hospital
ZERO!!! But not an option. Rude-non caring. ...even the doctor had ZERO professionalism and angered when asked to explain my friend’s diagnosis. DO NOT GO.
If I could put ZERO stars for this place, I would do it in a heartbeat. Speaking of a heart beating, please do not EVER go to this hospital if you want to keep your heart beating. Every experience I have had with this place has been absolutely ridiculous, and I will not go into detail about them all because we would be here a while.
However, yesterday was the creme of the crop of BAD medical experiences, or whatever the BOTTOM of the crop is called; of which I could come up with a few names, but I will spare everyone the profanity.
It started with my wife arriving in an ambulance, after suffering multiple seizures in a public park located only three blocks from the hospital (the ambulance took at least a full 40 minutes to get to the park, but that's a review for the American Medical Response, which is not affiliated with Mee Memorial I don't believe). I had all five of our children with me when this happened, so I had to run them home (except for our youngest) before I could be there for my wife at the hospital. When I finally arrived, 15 minutes later, the hospital would not let me go back to see my wife because I had our youngest little girl in tow; this is the first mistake the hospital made, and no where near the last.
I paced around the waiting room, sat down with my little daughter to try to comfort her (she's a toddler and just didn't understand what happened to 'mommy,' nor where she went...so she ONLY needed to see her mom once to know that it's going to be okay), and walked outside to get a cell phone signal to notify everyone who were wondering what was going on, and how my wife was doing. The nurse, finally, came out to tell me that my wife was going down the hall to get a CT scan, so we could, briefly, see her before she went into the scan room. Thus, we did get to barely see her, but she was extremely groggy and in and out of consciousness; this is NOT exactly the way our little girl wanted to see her mom, but it was enough to allow me the opportunity to get her back home to her older brother's and sisters.
After the 20 minute round trip dropping off our little girl, I was back to the hospital. They now let me go back, and informed me that they didn't want us back there because there was another emergency that had shown up minutes after my wife that they didn't want us to see. That just made me more angry. I am not there to look at someone else's emergency, and I can decide what my little girl sees, who I could have easily distracted as we went for OUR emergency! Apparently, a young woman was shot up by the police, and on lots of drugs, and she did not make it, unfortunately.
The gunshot victim leads to what was going on with my wife through the whole time my daughter and I were waiting, and the time it took for me to drop off our little girl once we finally had the chance to see my wife (I did not find this all out until the next day when my wife filled me in on what went on during that time).
So, while I was gone, my wife was left alone for MOST of the time, while she suffered several MORE seizures because all of the medical personnel were trying to save someone who had come in near death. The part that makes me furious is that my wife was going through a SERIOUS, life threatening ordeal as well. And this wasn't a 'normal' thing that we already knew about, like epilepsy. No, this was the second time in her whole life that she had a seizure, and the doctors never had figured out why her first one had happened. Also, my wife wasn't just exhibiting the classical shaking siezure...she was barely breathing, her pulse was weak, and it was scary. In other words, she was treated like she had a little bump on her head, or maybe needed a couple of stitches, but the reality was she needed HELP and to be monitored more closely.
I am going to cut this short because I have probably already written MORE than most would like to read, and there's a MOUNTAIN more of the horrible treatment: spun out nurse, more neglect, me cleaning & caring for my wife, no attention, nor respect. Limit reached...Don't Go to Mee!!
Took a Soldier here for medical care. Staff was unprofessional and uncaring. Overheard staff speaking badly and inappropriately about other patients. There was a toddler crying/screaming in pain for several hours in the waiting area without being checked on or seen by any nurse or doctor. Horrible experience. Do better.
Due to unforeseen events and inability to drive to San Jose to the nearest Kaiser, I came to Mee Memorial after they declined to see my toddler at the urgent care. I arrived at approximately 1500 with a toddler who had a cough and ear infection. Not being a life threatening situation, we sat in the waiting area for nearly 2 hours before being called in. We had 1 person in front of us in line and no immediate emergencies arriving to the ER. We were finally called back in only after your staff noticed that my daughter had experienced several episodes of emesis while in the waiting room. The nurse ensured me that she was properly hydrated before walking out. We waited more than an hour for the Doctor (who was sitting in the nurses station, documenting and conversing with the nurses the whole time) to come assess my daughter. It took less than 10 minutes for him to make a diagnosis and inform me what medication he would be prescribing and what x-ray needed to be completed. We received the medication and breathing treatment rather promptly however; after the breathing treatment was completed, we did not have one single medical staff member come by and inform us what the next step was. No nurse came by to ask how my daughter was doing, take vitals, or to inform us what we were waiting on. By the time 1930 rolled around, Ricardo in admissions came by for me to sign discharge paperwork. I asked that he please find out what the hold up for us was when I overheard the nurses state "the Doctor hasn't even put in the order for the x-ray yet" (Please note that he had assessed her nearly an hour prior to this). I had 2 other children waiting for me at home and had been waiting nearly 5 hours with a sick toddler who looked like she was on the verge of passing out. Although I am very grateful that my daughter was seen and treated, I am disappointed with the lack of patient care and lack of privacy. As we sat waiting, I not only heard your nursing staff speak poorly of the previous patient, I watched as they all gathered together speaking of a 20% coupon for online shopping that seemed to be more of a priority to them than to check in occasionally on their patients. Working in the medical field myself, I understand the importance of providing quality patient care while adhering to privacy policies. Although I will not be utilizing your ER services in the future, I would highly recommend that your staff be more mindful of what information is being said out loud about patients before your hospital is hit with a HIPAA violation. I would like to give credit to the male PM nurse (Jeff?) who came in and got right to work to ensure that we received what we needed and to the X-ray technician who arrived in a matter of minutes after receiving the Doctors orders.
Inappropriate staff and horrible service