Georgetown Memorial Hospital
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feedback about Georgetown Memorial Hospital
I needed to have a diagnostic test and my experience was great. Friendly staff and they got me in and out quickly and were very friendly through the whole process. The part of the facility I was in was clean and modern.
Arrived for early morning testing and was greeted cordially. Taken in right on time. The technicians and physician’s assistant were professional and fully explained each step of the procedure. Treatment room was very clean. My first experience with GTMH was good.
My first review. Was admitted after an car accident. The worst hospital experience I ever had. 3 broken ribs, bruised lungs and a bloody face from windshield collision. 4 hours just for an IV of ibuprofen for pain. I asked several times to use the restroom and for a cup of water. 4 hours later I just unhooked got water and signed out
I feel compelled to write a review of my experience here because of all the negative ones- I am 33 years old and have been to Georgetown hospital 4 times the past year for heart palpitations/ dyspnea and each time I have been in/out in 3 hours, recieved all the appropriate tests, was treated VERY well by ALL of the staff. I live in pawleys island and prefer coming here verses Waccamaw hospital because it's usually less crowded and I've had nothing but great experiences here. I read the previous reviews posted and one woman stated that her daughter's AFib wasn't properly diagnosed- when AFibs are only caught when you wear a 30 day holter monitor, do stress tests etc. In that case you need to be referred to a cardiologist who can monitor your symptoms and properly treat them- to blame an ER for not finding something that comes and goes like an Afib is RIDICULOUS. My only complaint with this hospital is that they need to reiterate to the patients that they can and will refer you to a specialist- this has been my problem with Georgetown hospital, I have been in/out 3 times for the same problems and had no idea i could go through more extensive testing through their doctors (stress tests, extended holter monitors etc).
I have lived in Georgetown County all my life and this hospital has always had a bad reputation. All of my doctors and family’s doctors are in Conway and Florence. In the past, we have even driven to the Conway Medical ER just because I’m terrified at being seen at Georgetown Memorial. In October 2017, I had to have emergency surgery here and my fears were proven correct. In my experience, the doctor’s are not the problem. It’s the nurses, nurses aids and the cleaning people. The nurses on 2 Perrish, are terrible! I already submitted a detailed complaint to patient advocate, but I hope they really did something about some of the nurses. I know everyone has bad days at work and can sometimes let it show, but I was there for a week and I was ready to escape through the window and get out of there! Again, some not all, were down right miserable, rude and unprofessional. The first example I will give is when an elderly patient passed away and I overheard them complaining about how they had to update their paperwork now because someone died. Another example is when I was being discharged, the nurse was pushing me to the elevator and stopped to drop something off behind the desk. I was sitting in the wheelchair in the middle of the hallway and a nurse pushing a bed behind me, grabbed my wheelchair and literally pushed me out of the way and let me roll to the end of the hallway where the elevator was. The nurses behind the nurses station laughed and my nurse who was initially pushing me, laughed and said, “Hey don’t mess with my patients!” The other nurse said, “Well she was in my way.” I also noticed the nurses pass a lot on to security. In the ER, they had one guard ordering a patient’s food. A security guard is not a RN, CNA or medical personnel! (a CPR card doesn’t count) I appreciate and respect security, but I don’t want security ordering my food or providing any kind of service to me except protection and a visitor pass. The hospital needs to fix that! I hate it, but I avoid coming here and I wish our community had better.