Glenn Medical Center
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feedback about Glenn Medical Center
The staff was not listening to me. I was having trouble breathing and one a few occasions stopped breathing. I came into the ER because I was scared that I might not make it through the night. My doctor Ken Moses looked at my throat and ears and dismissed me in a hot second. The nurse came in with release forms and I asked "what am I supposed to do if I stop breathing again and doctor Moses over heard and came into the room stating "you can breathe through your mouth" "you have a cold, just take NyQuil." I had a runny nose from allergies. No symptoms of being sick. He said, "your nose is stuffy but you can breathe through your mouth." He smirked at me like I was stupid. I don't know how stop breathing translates to common cold but he sent me home. I was so frustrated with him fornot listening and dismissing me before I could even finish what I was saying that I walked out in tears. I went to Enloe the next day and found out I had bronchitis.
The only reason I'm giving it two stars is because the receptionist and medical assistants were nice and professional. The physician assistant I saw today-Vanessa- was the rudest, coldest, medical professional ever. I'm recovering from an injury and need follow up care- she was so cold and abrupt and almost argued with me about getting a DR's note. She listened to me for about 10 seconds then interrupted me, stood up to leave and said the only thing she can do is pass me off to an orthopedic doctor. I had to be firm to make her stay and answer my questions, which, as a patient, I'm entitled to.
Her tone of voice and manner of speaking made me just want to leave the whole building without finishing my appointment. I'll just drive to Chico. She obviously didn't care that I was hurting. Horrible bed side manner.
Worst hospital in California... they will kill you quicker than driving to Chico to deal with anything! Just go to Chico dont waste your time! All they try to do is life flight people for having something as simple as the hiccups because they dont know how to fix them. What a mickey mouse hospital! Stop the remodel, close it down and fire the useless staff. Simple fix!
If i could give less stars I DEFINITLEY would. This is the shittiest medical facility I HAVE EVER HAD AN ENCOUNTER WITH. Outdated equipment, terrible staff, maintenance is horrible. Just terrible all around. If you’re having an emergency I recommend you don’t go there, you DEFINITLEY have a better chance of getting your life saved in Chico than you do here. Worst experience for sure.
Greatly improved staffing and physicians