Glenwood Regional Medical Center

Address

503 MCMILLAN ROAD, WEST MONROE, LA 71291 USA

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Phone

(318) 329-4600
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503 MCMILLAN ROAD, WEST MONROE, LA 71291 USA

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Consumer feedback about Glenwood Regional Medical Center

Caleb Clark
Caleb Clark

1 out of 5 stars

posted 3 weeks ago

I went in for a terrible headache. I have had migraines before and this headache was in the top two worst of all time. this was the second time one sent me to the ER. I was about ready to jump in front of a truck it hurt so bad. So I very reluctantly go in to the ER... I told them my head was hurting really bad. Light noise everything was horrible. So this crazy nurse starts talking about me having a heart attack and I asked her what she was talking about and she said I said I was having a heart attack and I was like no. She asks me to go pee in a cup and then she started asking me what drugs I had taken as she hooked up an EKG on my chest... for the heart attack I guess. So as she continues to treat me like some kind of dumb junkie a lady comes in to x-ray my chest... Mind you the whole time I said nothing about chest problems. I believe they were just trying to run up my bill... And that they certainly did. Finally a DR. Shows up and says you are having a migraine we need to give you a shot. I say okay great! Finally. It felt worse for a while but slowly started to improve. Meanwhile the crazy one comes back in and sticks some other shot into my left arm. I asked her what it was and she just walked out. My arm hurt for three days and I can only assume it was a vaccine of some kind. I got a friend to come and get me and went home traumatized but free from the intolerable pain I went in for. The fees for that headache were over $6000. Luckily I have good insurance but that is absolutely ridiculous. Don't go here. Just don't do it. Anywhere but here.

wannagrablunch please
wannagrablunch please

1 out of 5 stars

posted 1 week ago

So I went in due to I slipped and fell over my flag for guard and my ankle made a crunch noise. I go in & they do an x-ray. The nurse twisted my hurt ankle to the point where I was bawling like a baby. I broke my ankle and they only gave me a boot & is sending me to school tomorrow when I'm in marching band & color guard. Literally nothing for pain & nothing to help me walk. I've never broken a single bone until yesterday and I'm going to St. Francis

Paula Burgess
Paula Burgess

1 out of 5 stars

posted 1 month ago

HORRIBLE: My 77yo father was recently a patient in Glenwood. First time ever in a hospital. He was diagnosed with Metastatic Stomach Cancer.

This was the WORST experience in a hospital anyone could have ever imagined. The nursing care was horrible. No one knew what they were suppose to be doing. Not one nurse, NONE, ever did a head to toe assessment on my dad. Never listened to is heart, breath sounds, bowel sounds (with NGT in stomach), peripheral pulses after surgery, etc.....He was over sedated, and if I ( daughter) hadnt been there and noticed it he would have just been lying there. In the 12 days only one nurses aide was helpful (Denise) and kind. Never once did they send an orderly, but i dont lime they had one for men patients.

My mother also 77yo, stayed with my dad during the day, asked to have trash emptied one day , and they brought her 3 trash bags to do it herself, this was enough to tell me that no one i loved would ever be brought to Glenwood.

Nurses were like robots with their computers, walking in pulling that high tech computer with their backs turned to my dad asking questions. Not knowing i was a nurse, i would question the nurses, and no one knew what the other was doing, they never reported to each other..

It took knowing someone higher up to recieve adequate care., which is sad for you and me.

Horrible, horrible!!!!

Amy Rey
Amy Rey

5 out of 5 stars

posted 6 months ago

The Cardiology floor is amazing! Thank You! My Dad is there getting excellent care.- after 15 days my Dad is home! He had quintuple bypass surgery and Carotid Artery Surgery. Dr.Donias,the nurses,and the housekeeping were so good to him. We are thankful to have him home.

Tori Lowrey
Tori Lowrey

1 out of 5 stars

posted 2 months ago

If I could give this hospital zero stars I would. This place is a train wreck. As a nurse who has worked in a hospital, I know how quality healthcare is supposed to go. First of all my experience in the ER went well. I was transferred her via EMS from Ruston and was in excruciating pain. I was seen immediately, the MD ordered meds right then and was helped as much as they could with the severe pain and was admitted to a room within a few hours. That’s when everything went downhill. The ortho floor is an absolute joke. The nurses are the most rude, unsympathetic people I’ve ever met. I had someone stay with me 24/7 and do everything for me because I was unable to walk and all I asked them for was medication when I needed it and every single time it took over an hour and sometimes more than that. You’d think on a ortho floor they would be used to being on top of giving pain medicine because ortho patients are usually in significant pain if they’re bad off enough to be admitted but they do not care. They tried to do an MRI 3 times before sedating me even though I told them each time I would need to be sedated due to the amount of pain I was in I would not be able to tolerate it. Sure enough it took complete anesthesia the 3rd time but they do not listen to the patient. Then the nurse tells me at one point she’s not bringing my meds bc “there was nothing on my MRI” while I was screaming in pain. Then my physician comes to talk to me and tells me there is significant findings on MRI and ordered more meds. The nurses here act as though they are the physician and do not want to give medication that is ordered by the doctor. In the 16 days here, I’ve had 2 nurses actually perform a physical assessment, which is supposed to be done at the beginning of every shift. They do not do rounding as they are supposed to do. I have a midline placed and went 2 weeks before they changed the dressing, which is a huge risk for infection. My family had to empty my catheter. Which leaked and I was unaware of how bad since I couldn’t move and since the nurses don’t do assessments they never noticed, so I sat in urine for 3 days and had skin breakdown (I am a young otherwise healthy adult in my 20s so my skin was otherwise fine before this). And god forbid you ask for anything around shift change bc you’ll wait 2+ hours. They have cameras in regular rooms and do not get your consent to watch you in your room which if you walk by the nurses station you can see the monitor, so if you’re undressing in your room- anyone walking by can see which is a HUGE HIPPA violation. Also had a pretty important test delayed AGAIN bc I asked the nurse to arrange anesthesia which she did not do therefore the test got delayed by a WEEK. All it would’ve took was one phone call but they’re too lazy to even do that. I’ve had nurses lie to me about calling the MD. The only good thing about this place has been my physician, he’s been wonderful and caring and actually acted like he wanted to get to the bottom of what’s going on. But unfortunately the MD can’t stay at the hospital around the clock and you have to rely on this majorly subpar nursing care. Thank God I had family stay with me around the clock because otherwise I would’ve laid in this bed and probably had a whole host of complications. Bottom line, bypass this place and go to St Francis if you have any kind of orthopedic injury.

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