Goleta Valley Cottage Hospital
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Address

351 S PATTERSON AVE, SANTA BARBARA, CA 93111 USA

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Phone

(805) 681-6446

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Consumer feedback about Goleta Valley Cottage Hospital

Jasmine Brown
Jasmine Brown

1 out of 5 stars

posted 2 months ago

First it was an online briefing for an at home hospital appointment scheduler on hangout. I thought I was going to be a video, but it was all through text, In less then an hour I was “hired”, then she said I was going to receive a check to buy supplies...red flag. I felt like she used the word “trust” to often. She told me to contact an email that wasn’t the hospital, and that the hr team wanted the conversation recorded on hangout so she wouldn’t call me, then I requested her work email and she disappeared.

Mean while I’m trying to contact this hospitals hr and security team to let them know, or at least ask. I called about 10xs and I left a voice mail.
I’m over it but I hope they get the bad PR they deserve for this. Someone is impersonating a repressive of your hospital and some was trying to help.

Ray Giordano
Ray Giordano

5 out of 5 stars

posted 3 weeks ago

It's difficult to review an entire hospital, but my experiences have all been positive, considering it is often a very negative reason for the visit.

Jennifer Perry Wolf
Jennifer Perry Wolf

5 out of 5 stars

posted 5 months ago

5 stars to the ER team who took such good care of my mom today. Wait wasn't long and the staff was gentle, thorough, etc. Much appreciated!

Claire VanBlaricum
Claire VanBlaricum

5 out of 5 stars

posted 10 months ago

I had a hip replacement at Goleta Valley Cottage Hospital in March of 2017. I could not have been happier with the whole experience. They put on a very informative seminar each month for those planning or even just considering joint replacement surgery, so I had a good idea what to expect before going in for the procedure. Everyone was very helpful and considerate, the food was really good and available whenever you wanted it like room service in a hotel, and I felt very well taken care of by the nurses, physical therapist, occupational therapist, and the doctors. I can't say enough good things about my surgeon, Dr. Emmerson, and would recommend him to anyone with a joint problem.

Princess Pham
Princess Pham

5 out of 5 stars

posted 11 months ago

First off, Morgan is patient and answered multiple questions I had even though I had to repeat a few.

I just moved into my own place recently, I don't have much experience with bills and the process of it. I am switching to a new health provider at the end of this month and wanted to follow up as to why I have not received it in the mail yet. She explained to me that they first have to send it to the provider and also the finalized cost. They are currently pending their response and should send a copy soon.

Additionally, she let me know that my insurance already has the information so it will be taken care of. She shared with me that the process can be a bit tricky if it does not go through in time and some people have to pay out of pocket and to get reimbursement after may take long.

I've read these reviews after my visit and was shocked & even scared. Maybe there are a lot of things that we are unaware of that we don't fully understand. However, I could not shake off the fact that those I have encountered directly are kind, thoughtful and truly genuinely concerned for my well being. That to me is the most important especially when I'm in such a vunerable state. I want to be able to trust who's taking care of me and I feel this way here.

It was a very emotional experience for me because I felt the need to go to the hospital after falling off a bike. I felt silly for going in for something so minor, but was in so much pain. I was blown away of how well I was treated, I am very grateful to have stumbled to this emergency room. Thank you! 🤗