Good Samaritan Medical Center
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Address

200 EXEMPLA CIRCLE, LAFAYETTE, CO 80026 USA

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Phone

(303) 689-4000

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Consumer feedback about Good Samaritan Medical Center

Josie Brockmann
Josie Brockmann

5 out of 5 stars

posted 1 month ago

I recently had general surgery to have my gallbladder removed. This was my first time having surgery and my experience was really, really good. All my questions were answered. People were very compassionate and attentive. I never laid around wondering if I had been forgotten about or what was happening next. I got into the surgery room right on time. I was nervous and a bit scared, but I felt in very competent and caring hands. Thank you to all the medical staff.

Rodney Sciba
Rodney Sciba

5 out of 5 stars

posted 3 weeks ago

There were angels all around me during my 9 day stay. All the nurses were quality, kind people with amazing hearts and full of compassion. I especially want to give a shout out to Jennifer, Lonny, Jessica, Amber, Stephen, Josh, Rocky, etc for being the best nursing staff I can imagine. There were a few others as well, and unfortunately my memory of their names are alluding me. The doctors were all amazing as well. It was actually kind of sad to go when I was released. All of you will forever be in my heart. I won't soon forget you!

Rodney Sciba

Danielle Grein
Danielle Grein

1 out of 5 stars

posted 1 month ago

Freaking horrible. I had to take my mom for a blood transfusion, which is something I would consider slightly serious. Apparently the really rude guy in red scrubs doesn’t think you’re important or you’re family’s important at all. I asked how much longer we might wait and I add I asked nicely, (seeing as we waiting and HOUR and A HALF Before EVEN asking the time frame) but hey guy in the red scrubs wanted to act like we were in Alice and wonderland “ No one knows, no one ever knows the the answer to that question, so I don’t know. I asked if there is someone that might know? We’ve been waiting a while. No beds no idea. Oh but maybe your next in line but again No one knows. Well I work in the medical field so. I as a smart women know there are more locations. My mother’s primary care was closed yes, hence the ed visit. But St Joes isn’t the only Ed. So it was really nice to find out his gentleman in red scrubs noted to the primary care we “WALKED OUT” which is not what happened after we played the no one knows game, I went back to my mother who needed a blood transfusion, and weighted out my options. I informed Red scrubs guy I would be going to another ED. I took her to another ED where they were extremely nice, but because of Reds NOTES her primary care never received the labs. So thank you. Definitely know where not to go if we have an emergency.

Alex Newton
Alex Newton

1 out of 5 stars

posted 2 months ago

I have had two family members ages 69 and 75 come to this hospital within weeks of each other needing surgery because of cancer. One who is in the hospital now after needing ER surgery twice. Is there a reason why staff forget to feed them when family is not around? Is there a reason why my family can not get a shower after days of being in bed after surgery unless a family member asks when we come and visit? When we ask staff for a shower the response was oh you want a shower. Is there a reason why staff got upset when one of my family members could not reach the call button because it fell and they had to scream for help? Once visiting family was able to visit and told about the incident the family member tried to justify their actions by saying they were busy. I know that their is a staffing matrix for this reason, so that patients are cared for in a safe manner and their health needs can be met. I am very disappointed with this hospital and if I could move my family hospitals I would do it in a heartbeat. When family is not there to speak for the family members in time of need we are at home hoping and expecting staff to provide the basic needs for our family members so they can continue to get healthy so they can reach their goal of going home. I'm just shocked that this has happened to both my family members and that it is happening at all.
From reading the comments I need to take my family to the labor and delivery floor for good care.

Jennifer Harding
Jennifer Harding

2 out of 5 stars

posted 3 months ago

Great Hospital, but don't trust their billing department. The hospital was great for giving birth. Nurses were great and facility was clean. When I received my bill, it was suggested that I enroll in a zero interest payment plan in order to avoid paying my large balance all at once. Enrolled in a plan and setup auto pay from a CC. 6 months later, my account is in collections due to non payment!! Apparently they received a non payment for a single month (card was declined, although I don't know why) and the card was never ran again. Billing says they tried calling and sending me a letter but the only thing I have received was a notice from the collection agency. I cannot pay the hospital, now have to go through collections. Don't count on this place unless you have the cash.