Grandview Hospital &Amp; Medical Center
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feedback about Grandview Hospital &Amp; Medical Center
Was very ill and scared when I walked into the Grandview ER last night. I thought I’d be in the waiting room alone for hours since it was a weekend but they immediately took me back to a room. Every nurse, nurse practitioner, x ray tech, doctor, & even the maid was EXCELLENT to me! They ran extensive tests and explained everything thoroughly. There was no rush, everyone of them took great time and care with me. My nurse was especially kind. I was born at this hospital and it’s the only place my family and I go.
Patients never see an actual doctor. Nurses do all the work. Two days wasted waiting on something, anything to happen. No diagnosis. Alot of sitting around waiting on someone to make a decision. DO NOT GO TO THIS FACILITY!
Very unprofessional. Got the wrong persons paperwork and scripts. A man's paperwork at that and my wife was the patient.
He tried to give her meds through iv and was like mr.magoo without glasses.
Vien bubbled up.
God help the patient that needs surgery, end up three arms as legs.
Kind of in dis belief. Not sure if short staffed or they just aren’t conserened. I tried to go to a different hospital but was forced to go here. Definitely not happy.
I took my grandfather to Grandview Medical Center due to his severe weakness and other illnesses he had been dealing with for a long time. My grandfather is a man who hates to be seen when he thinks unnecessary, but was so sick that he asked to be seen. As we entered the emergency room, we had a triage nurse who was so unkind and unpleasant. She could not take the time to look my grandfather in the eyes and use a pleasant tone. We waited 4 hours in the emergency room and then were placed into a room in the emergency room. The first doctor and nurses were great, taking the time to show that they cared. We even had a medical student who had the most amazing beside manner. Then we had a physician, Paul Zych MD, who was absolutely the most disrespectful and unprofessional health care professional I have ever encountered. He spoke impatiently and rudely to my grandfather and myself. He did not introduce himself or what title he was. When getting answers from my grandfather he interrupted often, was not gentle, and did not have a therapeutic approach what so ever. His attitude towards finding out what was happening with my grandfather was so negative and it made our family feel as though we were not important and a bother. As soon as he left, my grandfather felt discouraged to seek any more help. Please remember that although it may be a regular work day for you, your patient's have so much going on. This is the same day my grandfather was grieving the anniversary of my grandmother's death. My grandfather also has so much pain form conditions due to his time serving in the Marines during the Vietnam War. All veterans should deserve higher respect than what was given. You never truly know what people are going through. No matter how many hours a shift may be or how many days a week you work, patient care and patient advocacy should always trump everything. We were very upset with this emergency visit. My family would like to extend our thanks to the incredible staff that was very therapeutic at the time, regardless of the negatives.