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feedback about Great Plains Health
Some of the best Surgeon's around. Very knollegable and friendly staff all around. All the way from the FREE Vale parking, Emergency Room's then off to the Outpatient Surgical Center and on to the Outpatient Recovery room's and all the way up to the Extended Stay patient rooms they all make your stay that much more enjoyable to the point you don't wanna leave. Only kidding, or am I?
The emergency room we were put in was not clean. There was a used Kleenex on the floor along with other pieces of what looked like backing off bandages.
My husband had an appointment at 6:15pm for an MRI. He was told to go to the Emergency room at 6:00 to be checked in and taken to the MRi. We get there at 5:55 and tell them we are here for an out patient MRI and they said well its going to be a bit so have a seat. We sat in the waiting room until 6:45 watching the staff just hang out and socialize with each other. My husband went up to the counter and asked how much longer they thought it would take to get him checked in and sent to MRI. The young man at the counter asked the lady that registers you in that had been sitting and socializing with him and the other lady, and she comes out into the waiting room and says ' MRI called and told us to have you call them tomorrow to reschedule.' my husband asked why and she said ' she didn't know ' that's just what they were told.
This morning my husband gets a call from them to reschedule. They said we need to reschedule because you missed your appointment last night.
Bottom line is. We were there on time and Because they forgot to do their job we sat there for an hour and had to reschedule.
This hospital is a joke
great nurses and great flight crew.
In room nursing on the 4th floor was great. So was security. Lack of communication between departments
Have been sitting here with a sick kid for three hours now. Not impressed!