Gulf Coast Regional Medical Center
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449 W 23RD ST, PANAMA CITY, FL 32405 USA

Address

449 W 23RD ST, PANAMA CITY, FL 32405 USA

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Phone

(850) 769-8341

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Consumer feedback about Gulf Coast Regional Medical Center

Charles
Charles

1 out of 5 stars

posted 3 months ago

This review is the direct result of a visit to the ER that began on June 22nd and ended on June 23rd from 11:30 p.m. until 1:45 am. It is the direct result of the two individuals working the front desk. One was a man with glasses and the other was a woman with poor interpersonal skills. This is tough because in the past I would have rated this place very highly. However, after tonight, I would no longer do so. My friend who was violently ill and dehydrated was told to wait and someone would be with him shortly. After watching the waiting room empty out and other people coming in and being seen before him, I began to wonder what was going on. I understood that his was not a life-threatening situation, so I assumed others must have been in worse condition. And many were. But after two and a half hours of waiting, when we approached the desk, one worker said that he had nothing on my friend and the other responded in a very unfriendly manner. She informed him that he would be next. When confronted with the fact that they obviously had forgotten him as his name was not even on the ER board , she had the gall to speak with an attitude. An apology would have been appreciated and sufficient. But giving us attitude to cover her ineptitude was the wrong choice. We walked out. It will be interesting to see if they send a bill. They're lucky he's more forgiving than I am. I wanted names and job descriptions and a call to the hospital in the morning. He is willing to let it go. Since I was not the patient, I have no foundation to call. But since my time was wasted, ineptly excused, and since I received attitude, I feel perfectly justified in writing this review. I would recommend caution and self-advocacy if one were to choose this hospital. As I have said, in the past they have been very good. And for the record, I do understand that people make mistakes. I make them often. But I have the professionalism, self-respect, and ethic to own up to it. If you are going into the hospital itself or encounter other workers in the ER, your experience, based on mine in the past, should be very good. But their situation should be acknowledged and communicated.

abbie hindenlang
abbie hindenlang

1 out of 5 stars

posted 2 months ago

The pediatric wing was absolutely horrible. Two times they've written off my concerns and made me feel embarrassed for bringing in my son for very concerning things. The first time was when he was 3 days old, he had tracheal Malaysia, and they called it reflux. His pediatrician found it days later. This time he was losing balance, extra fussy super tired, and broke out in hives, won't crawl or sit and they called it teething. I'm sorry but that doesn't cause loss of balance.

Danber Stewart
Danber Stewart

5 out of 5 stars

posted 1 month ago

The NICU staff took fantastic care of my newborn when she was born sick, and the labor & delivery nurses were all wonderful. So glad we had our baby at this hospital.

Ellen Baggett
Ellen Baggett

1 out of 5 stars

posted 4 months ago

I gave the ER a one star because I did get a room and an IV. Once I was in a room that was it. No one came to check on me and I laid there for an hour. I left as I could take fluids and lay on my own bed. The one hour and no care was charged out to me for over $6,000.00+ so the billing dept should get 5 stars I guess.

Deb S
Deb S

1 out of 5 stars

posted 2 months ago

Turned me down at the check in. They asked what I was there for some dr lady came up and said they won't see me they won't help me cause it's not an emergency. How do you know you haven't even looked at me yet?! I knew better than to go there but bay medical ain't any better. All gulf did was offer me pain meds I said no thank you I don't take pain meds. They just looked at me like I'm crazy. Why are you handin out pain meds so easy? That's what's wrong with everyone they get them addicted to pain pills. High end drug dealers!