The Talent Acquisition team In HR sucks! They only pick their favorites for employment opportunities. Even if you are qualified and have the right skills for the position, they still will turn you down without a doubt. I’m so over this place. I wish I can give this dump NO stars because that’s what this hospital really deserves.

I recently went to Hahnemann Emergency Department for an allergic reaction while visiting the Philadelphia area. The doctors, nurses, and other staff members were friendly and helpful. They were attentive to my needs and actually listened, which is more than you get from many doctors these days. My experience was pleasant (or as pleasant as can be expected for having to visit the ER in the middle of the night), and I would definitely recommend this hospital to anyone in need of care.

Last month, on 8/28/18, my son was taken to the emergency room and eventually admitted to Fairmount Hospital for a 3 day stay. I must say that my experience with the emergency staff at Hahnemann was one of worst hospital experiences of my life. The support staff was very unprofessional. In particular the security guards and patient service staff member Amaris. During our time in the ER Amaris repeatedly talked about how she hates her job, in particular working in the ER. She and one of the security guards also made fun of and laughed at another psych patient who was in the middle of an epileptic seizure. This was while she was assigned to sitting with my son, who was in the middle of a mental health crisis. This was a very difficult time for our family and the staff added to the stress of the long weight while we waited for a bed to open at a psych hospital. I had to complain to the nursing staff to have Amaris removed from our case. Based on this experience I will never return to Hahnemann, nor would I ever refer anyone to this hospital. We did encounter two very compassionate patient care workers, Pam and Sylvia, and they should be commended for their demeanor.

hamene hospital is the worst hospital to get treatment you don’t care about it for like the security and the team member ain the triage are im professional disrespectful maintenance horrible the bathroom is dirty is no tissue in bathroom i ast more than 5 hour how can we be healthy if the only place we get treated have bad maintenance really dirty the floor everything that how we get all the bacteria plus i was in really bad pain i wait 12h i didn’t get no treatment i told the lady i’m in pain she she told me to leave if I want to i was crying so bad no body didn’t do nothing is so sad they don’t care about our life i needs everybody help to report them please this needs to stop .

Good Morning Mr. David Smalls:

My name is Danny Toliver, I am writing this letter impart because my wife is Kidney Transplant patient at this hospital, in my opinion this was a premier transplant hospital until 80% of the former transplant staff left the hospital.
You now have most of your line workers under “Fran” the director/supervisor whatever her title is. The sad part about this issue is that many of her line workers don’t even know what her title is and that is a damn shame and it places transplant consumers in a precarious situation or disadvantage when trying to reach out to managers about complaints within the transplant department.
Mr. Davis, I am appalled that many of your line workers within the transplant department have attitudes towards the consumers, when asking questions they have attitudes or become defensive towards consumers, some of the nurses have attitudes and when requesting transplant medication refills, consumers don’t have a dedicated nurse to authorize script refills, so you have a clerk, who passes on the refill request to the physician which could take days to refill, which I find very concerning, especially when you’re dealing with transplant medications.
Transplant consumers are frustrated with changes within your health system, which have made it difficult or impossible for transplant consumers to keep their scheduled appointments on time because of new procedures. We have waited in the admissions office over 30-40 minutes just to get registered for blood work and then have to sit upstairs inside the lab office another 20-30 minutes depending on the volume, usually all the transplant consumers appointments are the same time n the morning from 9:00-11:00am and that creates a bottleneck situation and after blood work, we all have to head over to the transplant office and wait again because the lab was backed up for results.
Mr. Davis, you may say it’s a different transition and that may be true, but you have the same line workers in place and that’s very sad because most of them don’t even wont to come to work by the look on their faces because the fear the unknow “being laid off”… Now we as the consumers have more stress because the employees are stressed. Also could you please fix your billing department, I have never seen so much incompetence and they never return your telephone call to straighten you a bill that was sent out late, but they will send us to a collection agency ASAP even when it is there fault.
Mr. Davis, things need to change or a lot of consumers are going to die at the hands of your employees making costly mistakes.
I would like to discuss this further or meet with you, if you have time to meet me?
Regards,
Danny Toliver, PhD, MHA, MBA

Note: Why Do You Have A Director Of Patient Care AKA Patient Advocacy With An Attitude???? I would like to know???? Aren’t they supposed to be a buffer between the hospital and you????I am just saying…..