Hannibal Regional Hospital
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feedback about Hannibal Regional Hospital
My mom was admitted to this hospital for some very serious health issues but only one issue was addressed, the easiest to put a bang aid on. When I went in and started asking questions they decided to discharge her, claiming they can't keep her due to her insurance!! Since when does a hospital discharge patients before they are well? And when did it become standard to treat only one symptom per visit? I'm disgusted with this hospital! To make matters worse, when I arrived, her IV was bleeding and swelling up her entire arm and they put a bandage on crooked on a bed sore so that the sticky edge was across the open wound! I was sickened at this level of care! I am an EMT and CMA and know how a bandage works, yet the nurses insisted on arguing with me and speaking over me! Diplorable!
Very unprofessional. Nurses and aids/admin staff were nice . Dr Husain was extremely rude.
In a total of 5 trips, 3 times we were seen late. 2 Hours late into Surgery. Surgery department checked my mid 30's wife, who works full time, and wasn't even scheduled to be in for an overnight stay, FOR BEDSORES. they literally checked every inch of her before surgery, and being completely stripped down for surgery in an area easily reachable while fully clothed, is not right. Couldn't even wear underwear! After anesthesia was starting, and her contacts out, because apparently you need to be blind in surgery too, she was pushed MORE RELEASE PAPERS TO SIGN! WITHOUT BEING ABLE TO READ THEM she was forced to sign them! They're nice enough people, but I would certainly not say they're the high water mark for medical treatment. Also didn't bother explaining that they'd be screwing into her head, didn't warn her about the shot to put her under would burn, nor the second shot.... is this a student hospital? Either way, I'll never step foot back in that building, and I'll be damned if I let my wife walk in there. We called 3 days after, as her incision was leaking. The paperwork said to call. They said the hospital or Dr would call back, well, the whole day went by, and no callback. 2 More times we called, different days, one day with a vision loss incident, NO CALL BACK! Great service, $100,000 into this with no real service after the sale so to speak. I wouldn't take a stray dog in there.
Find somewhere else, this place is a scam.
We are new to the area
I emailed Hannibal Regional with a complaint that they were not accepting our Medicare secondary insurance. A hospital representative called me to tell me they would definitely accept it and encouraged us to go ahead and use them. Since then we have established a primary care doctor and a cardiologist there. My husband has been to the ER twice and has had a cardioversion. Guess what? The representative is a bald faced liar. We are now being inundated with bills because they refuse to send them to our secondary which, by the way, is paying 100%! Now we have to cancel an upcoming cardioversion and all Dr appts and transfer everything to CCM, who does accept our insurance. I despise being lied to.
Very fast and great friendly staff :)