Harton Regional Medical Center
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feedback about Harton Regional Medical Center
Let me start by saying that the care I received by the ER staff and Women's Center was absolutely phenomenal. I couldn't have asked for better care!
However, I can only give them ONE star because they didn't file my insurance properly and are now coming after me for the entire cost of my stay. I received a bill of around $2500 owed and I started paying $25/month. For three months, they accepted my payments without any issues. Then I received a letter from a collections agency saying I still owed the $2500. They never sent records of my payments to them. Luckily, I saved PDF copies of my receipts. The collections agency then turned around and sent me a bill for $126k alleging that nothing was paid - not even by the insurance company. I have two insurances and one has an EOB with a ZERO balance while the other says $2955. After speaking with both insurance companies, they said the hospital didn't code nor file the insurance properly. If they would re-file with the proper codes, this would be taken care of. I called to explain and they were exceptionally RUDE and hateful. I don't have a problem paying what I owe but I am NOT going to pay for THEIR screw up!
After hurting for 3 to 4 days from a horrible boil. The size of a golf ball!!! I decided to come here. The doctor came in, looked at it, and literally said cellulitis, and take these antibiotics. That was it. I told the gentleman I just wanted it gone. Never said what to do if it worsens or nothing. 2 days later with a fever and throwing up everywhere. I had to travel 45 minutes to another hospital. First thing asked is did they lance it. I told them what happened and what he did. They said normally do that but with the severity of mine. Should have been done no hesistation. 3 doctors came in to tell me I was done wrong and whoever saw me did not do his job. Horrible care and professionalism. I would fly my dying child to Murfreesboro before going back in there. Disgusts me people should go there when they are in need of medical attention.
Emergency rooms are never the place one wants to be. However, I must say that the service I received was exceptional. The entire staff was very professional and knowledgeable. They were also very warm and personable. They definitely went the "extra mile" to make sure that I was very well cared for. Thank you so much for what you do!
Rude nurses and clueless doctor. This is probably the 3rd or 4th time they wouldn't give me a flu or strep test. I went to my regular doctor the day after. Positive with flu. I only went here because I was 5 minutes away and was in and out of consciousness. 1 star is too much. Never again.
I’m sorry I don’t have a nice review. I went in due to passing out (from low iron) and they took blood dr finally came in and told me I had sinus infection and discharge me.(that was last week) I went in today due to passing out once again and a migraine I’ve had for few weeks they tested my pee then discharge me with papers on epilepsy (I told them nothing about my epilepsy) so they just looked at my medical history and told me to follow up with pcp