Healthalliance Hospitals, Inc

After 2 ER visits in January being sent home twice with wrong diagnosis, ended up at Emerson for emergency surgery with a very serious life threatening condition. Now I'm back in Leominster with a possible post surgery blood clot and I have been sitting here for 4 hours. Guess a blot clot not an emergency, about to call ambulance to Emerson. Went into beautiful new ER bathroom floor covered in blood and no toilet paper... Great ! Maybe the Director should do an Undercover boss in here.

Very nice hospital take me in right the way in emergency room, good staff. My family come hear and they love it

Went to emergency room. Care I got was adequate. But somehow, despite handing my insurance card to someone whose job it is to note down my information, they listed me as having no insurance and I got billed by mail for the entire visit, despite them informing me in the hospital that they had my insurance information and would bill it. It has been a disaster trying to now get my insurance (which definitely 100% covered this visit) to cover this

My mother passed away last week, and looking back I do not think I could say enough about the experience my family and I had during this difficult ordeal. The staff treated not only my mother, but also my family. It seemed to get to a point that our family absorbed the hospital staff into our own family. Doctor's would linger during long conversations, nurses would hug each of us and wipe tears from their eyes when they were changing shifts, and I do not know where to begin when describing the Palliative Care group. The social workers, consulting physicians, chaplains, and the "Comfort Team" (CARES), made the whole experience, not only bearable, but they truly helped us all see the whole end of life experience as, as much as it can be, a thing of beauty. I am so thankful that my mother was able to pass peacefully surrounded by friends, family, and the caring staff there at Leominster Hospital.

I don't know what everyone's problem is with this hospital but I have delivered 2 of my kids here and I'm getting induced Friday with my last baby..... I have never had an issue with a single staff member m. Everything I asked for was taken cared of and if they couldn't provide what i wanted then they compromised. Great staff. Great L&D department. Great food! (Better than umass) keep up the great work!