Healthalliance Hospitals, Inc

Worst hospital around. The Staff is rude and disrespectful. It’s like a zoo of “nurses” running around with no organization. No one is trained properly. I was seen by a young male nurse who didn’t even know how to pronounce the meds that he was giving me then I Waited 3 hours (after being brought in by ambulance) to even see the DOCTOR to begin with and then 2 more hours to see that doctor for a second time. The place was NOT packed by any means. It’s more of a social club for the employees here. I listened to my “nurse” sit at her desk talking on the phone to the boys and girls club about her own children. (How professional?) I do NOT recommend this hospital to anyone who truly needs help. I suggest driving a little further and going to Heywood Or Clinton even.. I was very disappointed since the outside has been so nicely remodeled you would think they would have better staff working..

Preregistration is a total joke. They will call you on the phone and ask about insurance,contacts,ect. Suppose to be some kind of faster way when you get there to be seen???????. Total joke when you get there you go through regular deal. Even asked woman about it at registration desk she says she does not know anything about any preregistration????? The call comes from HealthAlliance Hospital!!!!!!! Get your act together.
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Abosuletly no parking lmaoooo.....on top of that the female doc was completely wrong 😆....I understand they are busy all the time but still diagnose an issue correctly .

After 2 ER visits in January being sent home twice with wrong diagnosis, ended up at Emerson for emergency surgery with a very serious life threatening condition. Now I'm back in Leominster with a possible post surgery blood clot and I have been sitting here for 4 hours. Guess a blot clot not an emergency, about to call ambulance to Emerson. Went into beautiful new ER bathroom floor covered in blood and no toilet paper... Great ! Maybe the Director should do an Undercover boss in here.

Went to emergency room. Care I got was adequate. But somehow, despite handing my insurance card to someone whose job it is to note down my information, they listed me as having no insurance and I got billed by mail for the entire visit, despite them informing me in the hospital that they had my insurance information and would bill it. It has been a disaster trying to now get my insurance (which definitely 100% covered this visit) to cover this