Heart of Florida Regional Medical Center

We came to Florida to visit Disney Land with no kids, instead my mom ended up having a stroke the first day. She ended up being admitted with major surgery on day one of vacation. Leslie was her day time nurse, who is BY FAR the best nurse we have ever had. God truly blessed us with her during our stay. Michelle was her overnight nurse and was amazing as well. We spent our entire vacation week in this hospital, so thankful it was at this one! Leslie made it 100%the best possible experience for us. Leslie is in ICU, short blond hair .... I think there's more than one.

Great experience delivering my baby girl and staying at the hospital!! All the staff was very friendly and helpful, especially the nurse Julissa who was my great support in the labor and delivery of my baby. She was very attentive, patient and has great knowledge in the area. Thank you all for everything!!

Our family has had a positive experience here. We visited both the ER and 2 different imaging areas. We were treated quickly and efficiently during all 3 visits. The staff was friendly. The ER doctor was amazing.

This place just keeps getting worse and worse. To be fair I see some pretty good doctors here and had very good care while in the hospital. My problems come from on high. They have all my insurance information and apparently only bill some of my costs to the right insurance. I keep having to call them to try and get it straightened out but then more bills show up saying I owe money I don't. So they are sending me to collection for bills they have submitted improperly. To make things even better under their new owners they switched to a different service for all your medical records and doctor contact. Of course they don't have this location hooked up so you can't actually make use of it. To make life even more fun when you get your paperless billing through the old site and you log in all the contact information for them is useless because it has been shut down. Let's make things even more complicated. When you call your doctors office now you are routed to a service that wants to take care of everything. If you get them to connect you to the doctors office you can sit on hold forever not knowing if you are even properly connected. So to summarize: Advent Health has complicated healthcare in Florida to the point where it is worth looking elsewhere for care. You can't easily find your records or make proper contact. It is actually faster and easier for me to get in my car and drive the 15 miles to my doctor just to ask them to refill a prescription. I don't blame the doctors or their staffs, only Advent themselves.

I was very impressed with the efficiency of this hospital. Staff was thorough and quickly responsive to my needs. I highly recommend.