Henry Ford West Bloomfield Hospital

Wow nurses were unbelievable. Honestly want to take them home with me because of how amazing and empathetic they were. UNREAL service is not saying enough. They knew what I wanted before I even knew what I wanted. Will definitely be back should I have any other medical needs. My father had gallbladder removal surgery and the med surge unit was one of the best Ive seen in Michigan.

We had great service here! These nurses and doctors obviously know their profession well. Even the extra staff at the reception desk, those who transport the patients and those who work at the stores were kind, knowledgeable and even humorous at times to lighten our mood. The inside of this hospital feels like an indoor mall and also a forest. The ICU room we spent time in looked out onto the wooded inside court. Very soothing. Thank you, HF, West Bloomfield!

THE WORST HOSPITAL. Went to the ER, per the doctor’s instructions. Was asked by the ER doctor, ‘why would she tell you to come here?!’ I was told by two doctors to go the ER. The doctor was mean, disrespectful, and unprofessional. I was racially profiled. I would NEVER recommend this hospital. The ER doctor made me wait hours because he wanted to call my doctor to see if I was lying regarding her telling me to go to the ER. I was told from the ER doctor, ‘I know Dr.... so if she told you to come here, I want to know why. I don’t believe that. So I’ll wait for her to get back from lunch.’ Really!!! You don’t believe my doctor told me to go to the ER. I’m filing a formal complaint!

I thought there is a new law where hospitals have to be transparent and have prices of procedures posted on their website. I called to make an appointment with a Doctor at Henry Ford Hospital in West Bloomfield and I was given a price for the doctor’s appointment and a price for an ultra sound. Online I went and double checked prices. I am not using my insurance because I was going for a second opinion out of my insurance network. I received a bill with totally different prices and when I called the billing department they told me the prices that they post on their website are an estimate but that the hospital can charge whatever they want for the doctor’s appointment and for the procedure. I will have to check with a family member that is a lawyer to verify that this is legal.

Just had the most Wonderful experience here ! Visited the east wing- 3rd floor & the Staff was exceptionally knowledgeable and very friendly! I loved how inviting the hospital is and the Cleanliness!!