My husband was in the ER today for a few hours. Everyone was wonderful. Respect was shown, questions answered, kindness appreciated. Every encounter was ended with, "I hope you feel better soon". The staff tracked me down at work because I don't have access to my phone to let me know he was there. That was above and beyond. Nurse Brook put us at ease as we were leaving answering more questions. I am proud to work for SIH

I went to Herrin Hospital yesterday for an MRI. I would like to say thank you very much to all the nice professional people I encountered at Herrin Hospital. Starting with the young lady who I encountered in the parking lot of the hospital. Due to the fact that I have never been there before I ended up in the back parking lot. I noticed a young woman who had just backed her car out of her parking spot and going home after a hard day at work. She obviously worked for the hospital so I asked if she could direct me to where I needed to go. She very politely said yes I can help you. This young lady did not tell me how to get in to where I needed to be she parked her car got out and walked me inside. Like I said this was after she had already put in what I'm sure was a very long hard day at work. Everyone else I encountered at Herrin Hospital was just as kind. This took place around 6:00pm while I don't know everyone's names who I came into contact with I want to thank you all.
Larry Wiseman.

I don't usually share negative reviews however my experience yesterday was less then desirable. I am leaving this review to warn other patients that Doctor Jurgens only shows up when he wants to. I was waiting in the one day surgery waiting room for 4 hours for a procedure. I was told to be there at 6:45 a.m. he arrived at 10:30 a.m. How insensitive and selfish. I won't ever have him to do anything ever again!!! The nurses were kind and kept apologizing over and over.

Jess and Shannon in the ICU were absolutely amazing. Not only did they care, but they were so efficient and kept awesome lines of communication open. I'm so grateful for them.

I have been here for 16 hours came in through the emergency room with chest pain it is almost 9 in the morning and then have not decided what they're going to do as far as test they have no plan no idea what they're doing just told me hey we're not going to be able to freeze you so the doctor stuff with keister and maybe make some kind of a decision this is the worst Hospital ever been at I love that heart condition 2010 I've been at several to have excelled if this isn't one