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feedback about Herrin Hospital
Visited the Herrin ER over some abdominal pain and I can't tell you enough on how observant and thorough they were. I was very pleased with the way I was treated. I wish I could give them all a handshake and huge hugs cause they make a lot of other hospitals look bad. Thanks so much for all you guys do and most of all for doing it all so well. It helps so much when you are listened to and not shrugged off.
My husband was in the ER today for a few hours. Everyone was wonderful. Respect was shown, questions answered, kindness appreciated. Every encounter was ended with, "I hope you feel better soon". The staff tracked me down at work because I don't have access to my phone to let me know he was there. That was above and beyond. Nurse Brook put us at ease as we were leaving answering more questions. I am proud to work for SIH
I went to Herrin Hospital yesterday for an MRI. I would like to say thank you very much to all the nice professional people I encountered at Herrin Hospital. Starting with the young lady who I encountered in the parking lot of the hospital. Due to the fact that I have never been there before I ended up in the back parking lot. I noticed a young woman who had just backed her car out of her parking spot and going home after a hard day at work. She obviously worked for the hospital so I asked if she could direct me to where I needed to go. She very politely said yes I can help you. This young lady did not tell me how to get in to where I needed to be she parked her car got out and walked me inside. Like I said this was after she had already put in what I'm sure was a very long hard day at work. Everyone else I encountered at Herrin Hospital was just as kind. This took place around 6:00pm while I don't know everyone's names who I came into contact with I want to thank you all.
I don't usually share negative reviews however my experience yesterday was less then desirable. I am leaving this review to warn other patients that Doctor Jurgens only shows up when he wants to. I was waiting in the one day surgery waiting room for 4 hours for a procedure. I was told to be there at 6:45 a.m. he arrived at 10:30 a.m. How insensitive and selfish. I won't ever have him to do anything ever again!!! The nurses were kind and kept apologizing over and over.
Jess and Shannon in the ICU were absolutely amazing. Not only did they care, but they were so efficient and kept awesome lines of communication open. I'm so grateful for them.