Took my 4 year old here this morning and all the staff from the security guard to nurses to respiratory therapist and doctor were great. Good communication, friendly, and very clean facility. They are a busy team, seeing lots of patients, so we waited awhile but not very long. Thanks everyone for taking great care of us!
So I went to this er my widsom tooth got removed Monday but it's now Saturday and my oral surgeon isn't open I am having so much pain. My friend called up before hand to see if they could do something and they said they would be able to look in my mouth and see if I have an infection. I sit waiting for about 30 mins I get called back. Then 30 mins later a doctor comes in take one look at me and says there is nothing we can do. So they left me in pain didn't even look it my mouth or anything I asked him and he said I am not a dentist he was so rude didn't even say his name or anything and then made me wait for 20 mins for discharge papers I will never be going back here it was awful. They also last time told me to walk on my foot and I wasn't suppose to :(
My throat was closing up from severe strep. Drove to this ER after being turned away by Avalon and another Urgent Care bc Medi Cal cancelled my insurance and I didnt have $ for same day pay.
I was in and out in less than 2 hours, treated respectfully by everyone I saw, assured Medi Cal would cover my visit as long as I reapplied soon. Thank you Hi-Des. X
Was seen in the ER this past thursday. The only reason I gave them 2 stars instead of 1 is because of the kind triage nurse and attending er nurse. The PA-C i saw, Sophia Khalili, was not only rude, she kept sneaking away and shoveling food in her mouth, and seemed completely lost. She actually asked my husband to assist her with the electrical cord to the black light she used to look into my eyes. I was trying to ask her questions and she got upset at me and said, and I quote, "How many times do I have to say it!" She also misdiagnosed me, which I found out today bc the med she provided wasn't working so I scheduled an appt with an opthalmologist.
I was on the verge of death and they turned me away. My heart nearly stopped at Eisenhower. If you can go to that hospital. They'll treat you like your an actual human being.