Are you a
current or past patient of Highlands Hospital?
We may have a special offer for you!
Need your medical
records from Highlands Hospital?
We can Help!
feedback about Highlands Hospital
This place is an absolute joke! Staff are disrespectful and do not listen and then play dumb with you acting like they don't understand! I had a person tell me something then tell the director of er something totally different after I repeatedly asked the same questions to verify the information was correct. I have been sitting here now for going on 4 hrs and they say they are waiting on approval from insurance. Not to mention in those four hours I asked probably every hour to see how much longer it will be "I'll check and get back to you."another hour goes by still nothing.
Waited 2 hours in the room, without even seeing a nurse or doctor. And the er was almost completely empty.
I was here this morning for 3 tests in 3 different departments. The staff in each of these departments were very courteous and pleasant, experienced and helpful and treated me very respectfully. They were very punctual and I did not have to wait long between each test. And I really enjoyed the complimentary cucumber water in the waiting room area - it was very refreshing and very healthy. The staff in the registration area were also very friendly and helpful. In fact, they remembered my name and spoke with me personally as I was leaving. I will not hesitate to go back here in the future if I need to have any other tests performed. I give them a thumbs up.
This hospital is a bad place two be the staff are mean and there emergency department is out of the stone age where patients have no privacy at all. And there mental health 1 and 2 the staff treat the patients like children they have two fill out there menus with a crayons. I give highlands a vary deplorable ratting.
The best hospital in all of Fayette County. They know how to take care of you better than anyone else