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feedback about Highlands Hospital
From the Wizard. Highlands Hospital and 1 West Behavioral Health Unit. Is really not so bad as I
I thought. The doctor an staff did help me through a vary hard time. But there is no more tobaco allowed for patients in the unit or outside. But if you want help like me then go there.
If I could have given them a zero star rating, I would. Completely disappointed in the professionalism and lack of care we received. I should have went off all the other bad reviews. DO NOT WASTE YOUR TIME. They do not care, they do not spend time with you. Completely disappointed. After Terry (the counselor) saw my young son for 26 minutes, and after “reading” some very significant material from the school, she determined that he didn’t need help, and they refuse to see him. I am beyond livid. When I asked why, they wouldn’t answer me. DON’T GO HERE. Trust the reviews.
I would never recommend anyone to this hospital. There nurses , x-ray & CT scan employee was the only good Patt of my experience. They didn't want to help.me at first it was rush me into emergency surgery then send u home with a list of meds u can. Buy urself. So it was
the horrible experience in my life. I signed myself out why stay if they don't want to help you but want you to stay another night to bill you.. do your self a favor find another hospital with doctors who are willing to help you & not make u feel I like ur a burden on them...
This place is an absolute joke! Staff are disrespectful and do not listen and then play dumb with you acting like they don't understand! I had a person tell me something then tell the director of er something totally different after I repeatedly asked the same questions to verify the information was correct. I have been sitting here now for going on 4 hrs and they say they are waiting on approval from insurance. Not to mention in those four hours I asked probably every hour to see how much longer it will be "I'll check and get back to you."another hour goes by still nothing.
I was here this morning for 3 tests in 3 different departments. The staff in each of these departments were very courteous and pleasant, experienced and helpful and treated me very respectfully. They were very punctual and I did not have to wait long between each test. And I really enjoyed the complimentary cucumber water in the waiting room area - it was very refreshing and very healthy. The staff in the registration area were also very friendly and helpful. In fact, they remembered my name and spoke with me personally as I was leaving. I will not hesitate to go back here in the future if I need to have any other tests performed. I give them a thumbs up.