Highline Medical Center
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feedback about Highline Medical Center
Very good Staff their triage personnel were very good and very comforting. The nursing staff in the ER room did a great job. Dr kept me informed during the whole process. Explained what was going on during my care. Made me feel comfortable.
I came from out of town and unfortunately got too sick for a walk in clinic and I already have chronic health issues on top of the 2 I was there for and they were great. I checked in and they gave me the paperwork for my insurance company after they put me in line to be seen. It was around 12:30 in the afternoon and they had me in triage and into a room within 20 minutes. First the nurse came in and I explained what was happening and I knew that I probably should have been admitted but told them I was flying home early the next morning and to just do what they could to make me comfortable and ready for 4 hours on a plane. That is exactly what they did. They took care of my pain and my GI issues enough so that I was able to go back to my hotel and sleep until I had to get up to leave for the airport. They also told me that I needed at least 3 specialists to help me when I arrived home which I pretty much knew. But it was nice that they made sure that I knew what needed to happen when I arrived home. The facility was clean and bright. Not run down at all. The only thing that I was just a tiny bit put off by was when I needed to ask my nurse to ask my doctor a question, the nurse that answered told me that since I wasn't her patient, she only picked up the phone because she thought it was an emergency, which was good, but said she couldn't ask my doc that question and never offered to send my nurse in so I could ask her what I needed to ask. But that was probably a minor oversight on her part or they only answered call buttons if you are dying. I've just never heard of that. They were getting ready to discharge me so my doctor had come, said goodbye and that I would be leaving with a script, but I was given 3 and wanted to make sure they didn't interact with other meds or that it was something I was allergic to because while I told them my medication allergies, I never was given a red band for the staff to see and ask what my allergies were. But I was assured they were listed 3 times in my profile and the doctor was well aware and none of the scripts had the agent I was allergic to and stayed away from that.this was a good ER. I didn't get to experience a stay there but who wants to stay in a hospital if they don't really have to?
Even if you have tragically lost limbs.... crawl to the nearest drugstore, that would be more helpful.
The ER staff makes the supposition everyone wailing in the waiting room has a appointment, Somehow they miss the whole concept of emergency.
The vacant eyed workers at the front desk should do walk ins as movie extra's for Zombie Hospital.
You are better off at a urgent care clinic- they seem to get the 'care' part .A 7 hour wait seems excessive when the entire waiting room is empty . If your insurance is covered for this hospital switch it fast
I called and asked to speak to a Nurse. The lady told me no that they cant give medical advise and to call the primary Doctor. I advised her that there is no primary Doctor and that the last place the patient was seen was at the Highline Facility where they were kept for a weeks time. She firmly told me they can't give medical advice and hung up on me. I find this strange and unprofessional coming from a Public hospital that is there to provide medical care...
Worst hospital in existence, my grandmother went in for an ear infection, they started an iv and were pushing fluids on her when she wasn't dehydrated. It put stress on her heart and caused her to have a heart attack. DO NOT GO THERE