Highline Medical Center
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16251 SYLVESTER ROAD SW, BURIEN, WA 98166 USA

Address

16251 SYLVESTER ROAD SW, BURIEN, WA 98166 USA

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Phone

(206) 244-9970

Emergency service available

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Consumer feedback about Highline Medical Center

Highline Medical Center
Reviewed from Google

2.5 out of 5 stars

Rowan Devany
Rowan Devany

1 out of 5 stars

posted 2 months ago

Nurses were BEYOND rude to my mom when she was just simply in a lot of pain and had no idea what was going on. They told her friend to walk out at some point. She came home with no medication for her broken arm and they never seemed to check her tailbone which we went to a different hospital and they said it was broken. I’ve never left a review in my life and I’m simply leaving this cause this is absolutely 100% not okay.

Jay Irwin
Jay Irwin

5 out of 5 stars

posted 4 months ago

My father has made many trips to this place and while he doesn’t like being there, the staff is incredibly patient with him and are really top notch. I just spoke with Kara and she was great in reassuring me that they are working with my father right now in his confusion and will make a safe release plan. Kara really made me feel like I was being listened to. I’ve got to rate them high as they have always been professional and patient with my father.

Shelby Smith
Shelby Smith

1 out of 5 stars

posted 3 months ago

Traumatizing experience yesterday because of one awful nurse in Emergency Room. She was trying to put in an IV line and it was really hurting so I asked her to stop and take the needle out. She said it couldn't be hurting me. She would not remove the needle, and continued digging and putting vacuum on a nerve or something, willfully disregarding my repeated requests. Earlier, I had asked for some thing to cover my eyes as the lights were bright and she plunked a fully folded ER blanket over my eyes, nose, and mouth. What kind of person does that? This was trauma-triggering. She seemed completely disconnected to the realities of patient care. I asked to see her Supervisor, so she decided to shift the narrative. I heard her say outside the curtained exam room that I was threatening. I had only become panicked and vocal about her not hurting me and respecting my rightful request that she terminate the IV placement immediately. Thank goodness the Supervising Floor Nurse came and listened. Unfortunately, I did not receive the care I had been brought there to receive, leaving because of an unnecessarily triggered PTSD trauma response. I do not recommend anyone be subjected to this type of treatment from a self-described "expert and long-employed" nurse. I hope someone at Highline Hospital reads this and responds.

Ivan Popach
Ivan Popach

1 out of 5 stars

posted 1 month ago

Fist off, I came in with excruciating pain in my abdominal area, they pushed me around random rooms. Then one of the nurses asked me to take my shirt off and I never saw it again. Then they messed up on the IV injection TWICE!!! My blood along with the water in the Iv was spraying on my face.
They didn’t explain at all where the pain came from, they refused to believe me when I insisted that I have insurence and treated me like some junkie.
Overall I was left shirtless and clueless and now one seemed to care.

Henry Gibbons
Henry Gibbons

1 out of 5 stars

posted 2 months ago

My dad just got out of this prison this morning, after being tied down like a crazy person just for asking to leave. When he first got there in the ER they ran test and told me he had a heart attack. A few days later when he was still there in the intensive care unit we found out that there was an error and he never had one. It took forever to get discharged. Every time he asked to leave they sedated him to the point where he could not think straight and had no choice but to fall back asleep. For guests that are staying the night, be prepared for no sleep due to the uncomfortable chairs that are given to you and hard blankets. I ended up sleeping on the ground for a couple nights on some very uncomfortable blankets