On Sunday My grandpa who is very ill with yellow skin and yellow eyes was brought to the ER. My grandpa does not know much English so we have to translate for him.
When they were giving him blood, the nurse’s assistant did not wear any gloves and said the blood in the packet that stopped flowing was done. There was still blood in the packet, I don’t know why she said it’s done. My mom who used to be doctor knows that you give the patient all of the blood. I don’t know if she thought we had no knowledge of this. But girl it’s not right to be wasting people’s blood that they donate,and our money. Even being here for a few days, Some of the ER nurses and doctors I don’t want to speak for all, do not give their all into their work, and didn’t give a good attitude to us, and our grandpa. It’s a hospital but where’s the hospitality? I get it nurses and doctors have to work long hours. So maybe that’s why so many of these people don’t like their jobs. Tomorrow my grandpa is transferring to UW because they couldn’t remove his tumor/kidney stones. I don’t know specifically but, Thank God for a better hospital! I do like to say there were er workers who seem to really do care about their jobs and patient. A nurse name Sarah was very kind and genuine. She asked if my grandpa was more comfortable with a family member to translated or a translator to translate. She took into consideration of what my grandpa wanted. And asked if he wanted to be examined or not. She seem like she really did care about putting forth her effort for the patient and her job. Kevin the guy who helped find the vein in my grandpa’s arm also seemed like a genuine person. When my mother prayed for him to find the vein he didn’t seem uncomfortable and was accepting of my mom’s belief. Which is what this hospital should be as stated on the website. Also I don’t know who but while I was sleeping in the “family” room someone put a blanket over me which was really nice. But another thing I found really weird about this place is the fact that they care for the people in the clinic before the pay any attention to the people in the ER. Excuse me the people in the clinic can wait. But you’re telling me the people in desperate need of help are looked after. Whenever we asked the nurse when the doctor will come in. The nurses always reply with they don’t know when, when we asked about the surgery they also said they didn’t know when. Not that it’s their fault that they don’t know when the doctors are gonna come in because, obviously we have to wait because, the doctors are worried about the clinic first. We are an Asian family and we felt like we weren’t given enough respect. This isn’t hate this is feedback. Take it as you please, but I personally wanted to provide this feedback to help the patients who deserve better service and to be treated better, the visitors as well. I do not like talking negative but this is unacceptable.
