Hillcrest Baptist Medical Center

Address

100 HILLCREST MEDICAL BLVD, WACO, TX 76712 USA

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Phone

(254) 202-2000
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Emergency service available

100 HILLCREST MEDICAL BLVD, WACO, TX 76712 USA

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Consumer feedback about Hillcrest Baptist Medical Center

Marysol Ledezma
Marysol Ledezma

1 out of 5 stars

posted 19 hours ago

Came to bring my father in that was wheezing and couldnt breath right. The lady at the front made my mother go out to the car to get my father's i.d just to verify an address and before she would put his bracelet on him. When we go to the back, my mother and my kids had stayed at the waiting area because they would only allow me to go with him (My mother and father don't speak English) so I had to interpret for him. Asked to bring my mother with kids to the back with us and girl said it was fine. Long story short, anither lady came in to sign to tell is only 2 ppl were allow in each room and some one had to go. Told them I had to stay cus i was interpreting, my mother had to stay cus she knew my father's medical history more than i did and my kids couldn't b out in the waiting are alone. I was calm this whole time yet they called security on me. My kids said they would leave. This hospital is ridiculous and I will never come here ever again. I would take my father and leave but he's on breathing treatment now so not possible. I'll stick to providence from now on😤

Heather Shelton
Heather Shelton

1 out of 5 stars

posted 5 months ago

The standard of care here is terrible. Services requested by the doctor were not rendered by the nursing staff, and nurses would ignore the patient’s family when asked questions (they would pretend not to hear you and walk away). Do NOT bring anyone you care about here. The nurses/aides will leave them in the bed, and let them languish.

Angela Hicks
Angela Hicks

5 out of 5 stars

posted 11 months ago

Just had my baby and the nurse Michele B. In the baby ward is just amazing and fantastic! I had my daughter here in 2016 and it's been like night and day. The nurses from then acted like total jerks and refused to even speak with my dr about pain management for my section pain. The only problem i had this time was I asked the anesthesiologist to please give me medicine for my anxiety so I didn't have a panic attack he swore up and down I could but him in the nurse refused even tried to force the spinal on me without the medicine I ended up freaking out and having to have general anesthesia and missing my son's birth. Other then that this hospital is trying to do a turn around for the better!!

Chastity Nyander
Chastity Nyander

5 out of 5 stars

posted 1 year ago

We have seen the same pediatrician for 20 years. Very nice office.

Savanah Allen
Savanah Allen

4 out of 5 stars

posted 10 months ago

The staff is awesome even with hard headed patients

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