Hillcrest Medical Center

All of the staff was awesome even the ones not taking care of my Mom! She was in there for a week. We didn’t have a single issue with any doctors, nurses, techs or any other staff members. They all made sure we had everything we needed at all times even though the floor was super busy with a lot of patients! It was the best stay at a hospital we’ve ever had! Also, the food served to the rooms was the best hospital food we’ve had!

Great staff n excellent hospital. No complaints. Great service. Been here for 6 days. ..
The er is really busy n u might be stuck in the hallway for hours or even over night.. but other then that great place.. would come back here if had to. I recommend hillcrest..

I would have to say that I am very disappointed with the doctor and surgeon who preformed the surgery on my father in law this Thursday afternoon they came and got him for surgery at around 530pm took us to the waiting room and 3 and half hours later I had to go to the front desk and ask the young lady if she could help to find out any information about how he was doing or even if he was out of surgery come to find out they were moving him back to his room we never seen anyone from the surgical team before or after surgery to let us know how things went. Then to find out that he did not even prescribe pain meds for after surgery come on who does this.

Don't have a family member stay with you. They will starve them to death. I've been here with my boyfriend for 2 days with no way to go get anything. And I have eaten 1 ham sandwich, and snacks from the vending machine. I've asked over an over about getting a guest tray with and I get one excuse after another. Oh, the computer messed up, they sent it to a different room, I'll check on it. Well it's super time for my boyfriend and I'm heading to the vending machine again.

After being transferred to Hillcrest, we met my husband's Nurse and got settled in. 4 1/2 hours later, my husband had not received meds, food, labs, or a visit from a doctor. I went to find the nurse only to find out that she, nor anyone else, had confirmed with his surgeon or the staff doctor that he had arrived. There were Zero Proactive actions taken by the staff to begin my husband's care. We paged the surgeon ourselves and after having a pointed conversation with the nurse, she paged the staff doctor. The surgeon called and ordered pain meds and food ASAP. I spoke with the Nurse again after she had spoken with our surgeon and she said that she was putting the orders in right then. Fifteen minutes later, I spoke with the Charge Nurse, then spoke to our Nurse again - Only To Hear, "I'm putting the prescription in right now." REALLY?!? I believed her the 1st time, but this time I had another very pointed discussion with the Charge Nurse about the service we were receiving. No person should have to sit in a hospital bed and have a nursing staff not seek out, or question why, a patient has no orders. We will not go back.
I also took pictures of the Ice/Water machine because it was absolutely disgusting.