Hoag Memorial Hospital Presbyterian

Address

ONE HOAG DRIVE, NEWPORT BEACH, CA 92663 USA

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Phone

(949) 764-4624
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ONE HOAG DRIVE, NEWPORT BEACH, CA 92663 USA

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Consumer feedback about Hoag Memorial Hospital Presbyterian

Michael LaRue
Michael LaRue

3 out of 5 stars

posted 1 month ago

I've been to Hoag and it's been my go-to hospital/medical provider since I've moved to California. The good is that they do have a variety of services and exceptional staff. The bad is that the wait time in the ER can get long and excessive (especially on Mondays) and that their billing department could do more to work with people who incur unexpected hospital bills.

Nicholas Daniel
Nicholas Daniel

1 out of 5 stars

posted 3 months ago

This company is a complete scam. Our insurance is through Kaiser and unfortunately, Kaiser didn't have an available appointment for about 60 days. So we elected to call Hoag to get a quote and pay out of pocket. They quoted $250+/-. Great. Seemed reasonable enough. We get there. The service is done. The fee was $750. We said "you quoted $250, how is it $750." Their response was, "the $250 was for the service, the $500 is for the written results of that service." This should have been quoted when we called and asked for a quote, NOT after the service was complete. They refused to give us the results without paying the additional costs. This is a HUGE scam and I strongly recommend never going to this rip off of a company. No I know why there is constantly people protesting outside of this hospital.

Minerva Zacarias
Minerva Zacarias

5 out of 5 stars

posted 2 months ago

Grate hospital the staff let us stay in the hospital room with my daugther when she was delivering it was a unique experience
Incredible I recomended this hospital

Kari Doi
Kari Doi

2 out of 5 stars

posted 4 months ago

I would love to say nothing but wonderful things about Hoag hospital as I was born there along with my brothers and cousins. It is a beautiful hospital with most of the staff being attentive, thorough and caring. However my low rating is for the staff in the ICU. My grandfather was extremely sick, not breathing on his own and would pass away after two days of being admitted. We were all preparing for this, saying our goodbyes at a time where albeit we were all very emotional, but all we expected from the staff was respect. However, the nurses monitoring my grandfather outside of his room were being incredibly loud. I completely understand that they were just at work and what was happening to our family was not personal to them, but the last thing we wanted to hear as we cried was loud laughter right outside of the room. They knew what condition he was in and they even looked at us with fake sad faces as we walked in and out, but never once did it occur to them to just be a little bit softer. They are surrounded by death all day and may have just grown accustom to it, but I would also expect them to have a heart. As people who work to help others, their empathy was nonexistent.

Mary Hannum
Mary Hannum

1 out of 5 stars

posted 2 weeks ago

My two sisters have been in the Emergency department since 1pm. Doesn't that seem like a very long time with no resolution?

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