Holy Cross Germantown Hospital
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feedback about Holy Cross Germantown Hospital
I had both of my children at this location. It was the BEST experience I had. Parking was easy and I was seen so quickly by the nurses and doctors. There was hardly a wait time. The place is so clean and every nurse that attended me during and after my labor were awesome my entire stay, 3 days. I would HIGHLY recommend this hospital. I felt like I was in a hotel when I was there. I also felt like I was the only patient on the floor because of how attentive the staff was. Great Hospital!
Starting at the point I was registered everyone went above and beyond to be professional and extremely kind. I wasn't expecting to be treated with such a high regard to compassion and attentive bedside manner. Everyone who was assigned to me today for rotor cuff surgery were probably the best I've ever had the luck to be treated by. I will demand this location should the future require another operation (as I live out of town). A++++++++
I would like you to know how thankful my family and I are. My mother was admitted last week on the 4th floor and Beatrice was the nursing assistant. We are happy to have such a young caring hard working young lady, who took time to show my mother love even though she was in so much pain. Every single time my mom had to use the bathroom she came right away to help her and put the bed alarm on for safety. She was extremely amazing amazing, lovely and caring, went t extra mile to make sure my mom was comfortable. She gave her a warm bath, brushed her teeth and changed her bed. I had no words to express what she has done. We really appreciate her kindness. Thank you to all the team and the staff especially Beatrice. She will be an amazing nurse. HAPPY NURSES WEEK TO HER AND THE STAFF AT HOLY CROSS HOSPITAL.
My family brought my disable sister in earlier this week. The ER staff quickly checked her in and had a bed ready for her. They also kept a bed available on the floor for her just in case she would be admitted. She wasn't that night, but we had to bring her back in two days later because the ER called us telling us that they found cultures positive for an infection in her blood work. We rushed her right in. My sister is not necessarily cooperative and can be very difficult when she's upset. However, the ER staff were very attentive and great with her. They ran all sorts of tests and admitted her overnight just to make sure she remained stable. The next day, after monitoring her a little longer - she was discharged. This was particularly a great experience for myself and my family because there was no discrimination towards my disabled sister. Instead they were even more attentive to her - from all the doctors to every nurse that handled her. Will definitely recommend and come back!
They are the absolute worse! The ER wait times are absurd (2+ hours) and the receptionist are horrible! Seriously showed me or my husband not one ounce of concern. If my husband didn’t feel as bad as he did we would have left. I am really disappointed with Holy Cross. I used to love this hospital. Sad!