I showed up to the ER when it was not too busy. They had me in a room within 20 minutes. Very attentive doctor and staff.

Staff appears to lack basic medical skills that is necessary for an American based hospital. Hopefully new leadership can come in and make some changes. Until then, I’ll make the drive to Tucson next time.

If you have the unfortunate luck of having to go to this ER, stay far away from Dr. Reid!!! He is a rude, arrogant “doctor” that has his head so far up his a**. He does not explain ANYTHING to his patients and God forbid a patient have any type of question for him, he walks out when they’re mid-question. He is a total joke. He treated my mother like trash then REFUSED to let her see another physician which is her legal patient right! Then he discharged her without getting her CT or x-ray results back!! When she asked him why he would not let her see another doctor for a second opinion (because he wasn’t doing his job), he stormed off like a child! This guy is a joke and he’s taking the hospital down with him!

The medical professionals at Carondelet Holy Cross Hospital are dedicated to ensure the best medical practices are being done to ensure a patient's health is being taken care in proper and most efficient way possible.

Very Poor experience!

My 2 year old got stung by a scorpion four times in his sleep. We rushed to Holy Cross. As we arrive to the emergency room, the front desk staff continued to finish their weekend plan conversation before attending our emergency. It took 50 minutes prior being called back to a room. Other patients with less of an emergency got called back as priority. It was hard to watch that happen. Finally, when we were called back, the nurse tried taking vitals on my son, but was not very successful as the venom started kicking in and the screaming and intense pain started. We Waited another 40 minutes before the doctor walked in the room. After examining our son, he recommendeded ibuprofen. Unbelievable. My son was in so much pain he started shaking, his eyes started moving in so many directions. He was drowning in his own drool. The ibuprofen never came. We started pushing the red button for help. No one came in the room. At this point, we decided that it was best to leave and get the medical attention my son needed. As we walked out, then we received attention for all the paperwork that needed be signed. Unbelievably sad.
We rushed to the next nearest hospital which is 44 minutes away... great experience then.