Holyoke Medical Center
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feedback about Holyoke Medical Center
I gave birth to my first child at HMC back in February and I could not have been happier with the care I received. The staff there was so attentive, caring, and comforting during my time time. I had some complications and they made me feel safe and secure in their care. Even the food was pretty impressive for hospital food. Thank you to the midwives, nurses, and pediatrician for taking such wonderful are of me and my son!
HMC has been my main provider for many years. Never got anything but respectful, responsive, proactive care. Very grateful for the staff, the teamwork, the culture of healing.
Follow the sign on the highway for a hospital as I was desperately in need throwing up trying to get to Springfield. Dr. Currie were on shift. Upon being admitted this provider walked into the room said we can't do anything for you you're not going to consult with any specialist here we're not going to do any Imaging. Treated me as if I was drug-seeking when I have a full script of pain medication. Very unprofessional. No continuity of care to pick the phone up and call somebody who could figure out this complex city that is causing insufferable existence. I have never been to an emergency room in which the doctor comes in and says because of your medical history we're not touching you go home and suffer until somebody else can get you an appointment with a provider. I think maybe this emergency room maybe more accustomed to sprains, strains and straightforward textbook care. When it comes to reaching outside the box and wanting to really help out not the average patient you're not going to get any kind of knowledge, expertise, or even offered any kind of consultation with the appropriate Specialists required. If you don't know what the problem is and you're not even willing to speak to somebody who may be able to figure it out what kind of doctor does that make you? When you go to bed at night and you wake up are you really helping people or are you just going through the motions? Holyoke money into the look of the facility and not enough money in to the doctors providing care to the community.
I walked in suffering from a kidney stone and was taken right away. It is a very streamlined system and the nurses were very kind and attentive. They can get very busy and you have to be patient.
This hospital was such an awesome place BEFORE the new ER room! Not only are they slower now than when the ER was smaller, the staff is not the same. It doesn't have the friendly caring attitude or caring friendly doctors and nurses it once had. I now go to mercy hospital. Holyoke Medical center is not the same 👎