Hospital of Univ of Pennsylvania

Top-notch world-class medical care. Doctors, nurses & staff were very compassionate and knowledgeable and the availability of cutting edge treatment is unmatched. The FOOD SERVICE IS HORRIBLE however. From late or completely missed meal delivery, to substitutions made without the patient's knowledge, to food service workers taking meal orders with no knowledge of dietary or food restrictions. There is no excuse for this in a world-class facility such as this.

I was a previous employee as a pharmacy technician there. Worst place to work at. They claim that their Iv room is sterile and meets 797 but it don’t. The hoods are rusted and out of date. I spoke with management multiple times about the hoods being in that shape and nothing is fixed yet. Management and The new director Allison Apple are the worst. They don’t treat employees fairly and equally. I would never suggest anyone to work or go there.

Worst experience in the ER on 3-18-19 til 3-19-19.
My sister has been a patient of U Penn fore several years with a rare
lung disease. Came to the ER 3-18-19 after having lung surgery two weeks prior with heavy chest and not being able to take a deep breath.
Sat in the waiting room from 5 pm to 12 am doing some testing while we were waiting. After 7 hrs in the waiting room we were taken in the back and she was put in the hallway. The surgery that she had is a new procedure and she is the first to receive this surgery at U Penn so to catch and infection can be life-threatening. Once in the back the Doctor and nurses were very kind and even knew who she was from prior visits. They called Pulmonary and then we were told she was staying for observation
this was around 1:30 - 2:00 AM. Sometime between 2 AM and 8 AM
there was a nurse practitioner there that when my sister ask for her pain meds she asked in a mean way what she needed it for. I would like this women to walk one hour in my sister shoes who lives in pain everyday. Never had I ever had such a poor experience with this hospital.
I never complain because I know that the Doctors and nurses jobs are not easy. I thank them for the care. Last night that ER was a mess.
Dorrie

I came to see Dr Robert A. Avery at University of Pennsylvania Hospital for help. He was insensitive, insulting, and unprofessional. I left crying for days. There are so many good doctors but this one is not one of them. He also works with kids. I would never take my children to see him. Don't waste your time with this doctor. What an awful human being.

I been here 3 weeks, the nurses are awesome, the food sucks , half the time I never got food or they would just send me anything , and the people that serve you your food are so rude , I I have been in Many of hospital but not getting food is amazing. Worst ever!