Houston Hospital for Specialized Surgery
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feedback about Houston Hospital for Specialized Surgery
Never been to this facility but I'm receiving fraudulent bills from this place for some lab work that was done by a doctor at another facility. I called this place to find out that it was closed down so how the hell am I getting a bill from them? I called the actual doctor/provider who did the lab and they show my balance as zero. They even stated they had other patients who have called about the same thing. What's going on here? I want to know how this facility got my personal information to send me a bill for something that's already been paid in full. How can a facility bill if they've been closed for months. How did they get my information from another provider with actual services provided. I can't reach anyone at this location to question the bill but I know it's paid in full. What's even more bizarre, is this bill was from a doctors visit 18 months ago. WTH?
Orderlies exceptional, I was treated with kindness and dignity. Dr. Nader is professional and I felt very confident in his abilities.
As of last week October 2018, I received a bill for lab work, as well as doctor visits from June 2017 thru November 2017. These bills are fraudulent, as I paid the doctor in full & what they told me I owed, at the time services were rendered. Plus, three of the visits were only for $10 B12 shots, not hospital visit for $481. I tried calling the number on the bill & was unable to reach anyone or leave a message. The facility I went to was known as Wellness Associates of Katy, located at Fry & Kingsland. Then they moved near Wilcrest & I10 office & was identified as US Pain & Spine Hospital, which is where the bill shows to have come from. However, these bills are completely wrong & fraudulent & unfortunately my insurance has already paid quite a bit on this, unknown by me until now. As well, I received a bill from Sunset Labs for hormone lab work, they billed my insurance company for over $6K which the doctor from Wellness Associates of Katy had ordered. Come to find out, Sunset Labs is out of network & can bill the insurance company anything they choose as a result. This charge was for nothing more than a couple hormone levels testing....for $6K???? This entire place, including Sunset Labs is a fraud!!
Edit: Just found out today they have permanently closed this facility down. They cancelled patients upcoming procedures for this place.
This place is owned and run with US Pain & Spine which is a group of pain management doctors. I have had a series of RFA treatments and facet joint injections. These procedures seemed to help some, but don't last very long. The staff seems a bit disconbobulated, and unfortunately you don't find out what time you are supposed to be there for your procedures until almost the day of. It is hard to get through to people there when you have questions, on anything. US Pain & Spine is not the most organized group. With that said, pain management physicians are rapidly disappearing due to the war on pain patients and their doctors, and the leaves many of us pain patients with very little to choose from in the way of where to go for treatment. The doctors and nurses are very nice, I give them that, and for the most part friendly. But this place is a "get em in and get out" type place where they will stack as many patients as they can in one day. A procedure that might only take 30 minutes will end up taking 4 hours just due to the doctors and staff being overwhelmed with a overburdened schedule of patients. I am currently looking for another pain doctor, and consulting with an orthopedist. At this point, I have to give this place 3 stars roughly. In addition, if you are on Medicare, pay attention to your bills from this place. They overcharge and sometimes charge for things that you didn't receive.
This hospital is fantastic. They provided the best care, showed genuine support, and great bedside manner. They were timely in getting my meds and offering the best support possible. My room was clean, the food was hot and delicious. My surgery should have been outpatient but from my excessive pain from surgery and on my request, they allowed me to stay for observation. I've been in the hospital a few times but this one in particular is the best one yet.
You can't teach bedside manner anymore. People seem to be so busy most places, and feel like the patient is in the way of their job. Not at this hospital. You are more than just a number. You are a person that they care for. If I ever need surgery again, I'd highly recommend this place.