Houston Medical Center
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Address

1601 WATSON BOULEVARD, WARNER ROBINS, GA 31093 USA

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Phone

(478) 922-4281

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Consumer feedback about Houston Medical Center

Houston Medical Center
Reviewed from Google

2.5 out of 5 stars

Brad King
Brad King

1 out of 5 stars

posted 2 weeks ago

I’m so disappointed with this place. Been here for 4+ hours in er. They are talking about running some pretty serious sounding tests. But no one is in hurry to do anything around here. I’d give zero stars if that were an option. Giving us absolutely no information. This place is pitiful.

xy z
xy z

1 out of 5 stars

posted 1 week ago

I would give zero star if I could. My husband had a colonoscopy procedure at Houston Medical Center. Their facilities are pretty old and we had to wait a long time. In addition, we received a large bill from their anesthesiologist even though our insurance policy doesn't have any copay or deductible for this procedure. Houston Medical Center uses Robins Anesthesia Service who is NOT in-network of ANY insurance companies. Although our insurance company paid the anesthesiologist at the market rate, they were not satisfied and sent us another bill. Houston Medical Center refused to help us communicate with the anesthesiologist that they hired. Be aware, if you have a procedure or surgery at Houston Medical Center, you may receive an expensive anesthesiologist bill even if you have good insurance.

Brietta Harkless
Brietta Harkless

2 out of 5 stars

posted 2 months ago

My overall opinion of Houston County Hospital has been very positive over the last several years. But if you're using the radiology department be careful whoever is doing their billing can be very sneaky. We were billed and we paid it for services that my insurance company had already paid for. They were supposed to refund us the money. They only refunded us part of the money. After several months of them building us for other services and us calling them to find out why they had not refunded us the rest of the money, they finally said that we owed them money dating back to 2011 in amount like $4 $2 to which we never received statements for. Just be careful with their billing. It all started with them billing us for money we didn't owe them.

Sandra Pike
Sandra Pike

5 out of 5 stars

posted 3 months ago

The minute I got there the staff was on it. This is my second visit. My first was awful. But I decided to give them another try. Everyone deserves a second chance. I'm glad. All the staff was very nice and respectful. That makes a big difference. Thank you Houston Med Center for making my experience awesome.

Missy Smith
Missy Smith

2 out of 5 stars

posted 2 months ago

The friendly and caring nurses in the ER during our late visit Friday night were about the only thing good about this Emergency department. My son saw the Nurse Practitioner in a ER triage room, who put in for some X-rays and blood work and then LEFT, leaving us sitting in the waiting room waiting for nothing. So after waiting an extra 2 hours, my son had to be reexamined by the doctor in order to be given antibiotics. In hind sight, even though we were very concerned with the spider bite and swelling, it could have waited for an Urgent Care or After Hours appt. the following morning. Big thanks to the desk nurses for pushing things along for us because who knows how long we'd have been there without their help.

My advise is if you aren't dying, bleeding out and/or in critical condition, avoid the ER. So many people go there for things the Urgent Care or a doctor's office can see during normal hours. I wish we would have waited til morning but hindsight is 20/20.

If you have no choice but to go to this ER, be ready to wait-- hours on end. They will ultimately help you, but like I said, unless you're dying, bleeding out or in critical condition, you will be pushed to the side and sit in the waiting room for 4-8 hours.