Houston Methodist St John Hospital
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18300 ST JOHN DRIVE, NASSAU BAY, TX 77058 USA

Address

18300 ST JOHN DRIVE, NASSAU BAY, TX 77058 USA

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Phone

(281) 333-5503

Emergency service available

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Consumer feedback about Houston Methodist St John Hospital

Jerry Keeth
Jerry Keeth

5 out of 5 stars

posted 2 months ago

The staff at this hospital are amazing, and it is my hospital of choice in that area. I will drive by or ask the ambulance to drive by the other major hospital in the area just to make sure that I am seen at St John. The ER staff have treated me several times, but the biggest was when I was having a stroke. I can't say enough about the treatment and care that I received at St. John. Because of their diagnosis and the expediency of their treatment, I fully recovered from my stroke. The nursing staff at this hospital is top notch and the most professional I have ever seen. Far better than the place down the road. If I am having medical issues I will go to St. John

Unique Life
Unique Life

3 out of 5 stars

posted 1 month ago

You can't beat a friendly staff. I delivered my baby here while my husband had to stay home with our 3 kids. They made me feel so loved that I didn't miss him not being able to be there. The nurses were great and the pediatrician on duty is the best and most helpful doctor ever. My only thing is that they be a little more cleaner with the bathroom, bed sheets and air conditioning filters. Also please upgrade on csection procedures. Staples are so played out and leave us ladies looking like muffin tops unless you get lucky.

karen price
karen price

1 out of 5 stars

posted 4 days ago

Staff are very friendly and professional. However, their business practices seem sketchy. Two examples: First, the emergency room physicians apparently do not work for the hospital, bill separately and may not participate in insurance plans. This can result in a huge bill. As a patient in the emergency room, one is not always able to check with insurance or interview or negotiate with emergency room physicians regarding their fee structure. It is a bit like being car jacked or robbed when most vulnerable. Second, on two separate occasions I was told that a separate procedure had an "estimated" amount. When I asked if that amount could be reduced, the business person stated on both occasions they could reduce the amount and documented that amount to be about $300 less than the original quote. When the bill arrived, that discount was not applied. When I contacted the central billing office I was told that it was only an estimate and while they saw it documented they would not be able to honor that quote. Moreover, I was told a supervisor would contact me in two days and that didn't occur. I ultimately called back, got cut off, called again and was told they could only reduce my bill by 20 percent. It just feels dishonest and I will not use that facility again despite the excellent medical personnel.

Jessica Martinez
Jessica Martinez

5 out of 5 stars

posted 2 months ago

Grear staff! They took so good care of me... before and after my surgery! I recommend every one to come here. You will NOT be disappointed!

Tracy Shoemaker
Tracy Shoemaker

5 out of 5 stars

posted 4 months ago

I normally don't rate different places, but after seeing some not so great reviews, I had to chime in. My Urologist works out of this hospital, so I really didn't have a choice of hospitals in this case. I went in for a kidney scan, no complaints, I had surgery yesterday, again no complaints.
I did not go to ER, but everywhere else I went, from X-ray to Pre-op to surgery and staying over....everyone I encountered were great!