Houston Va Medical Center

The parking situation is ridiculous. How can patient parking be completely full by 7:00 am? The valet, which is free, is a small wait in the morning and a 30 minute wait in the afternoon. The people are all very friendly and as efficient as possible. No tipping is allowed so it is truly free. The doctors and nurses in the cardiology department are top notch. The front desk people all need a hug.. perhaps being jam packed every day has worn their spirits away. The CCU staff is also wonderful. I am truly impressed with this VA and it's amazing how when hospitals don't have to worry about money or insurance company approval, things just get done. Patient care is a priority.

I was in the emergency room recently with severe abdominal pain. The nurse did a thorough interview and checked my vitals. The physician, Dr.Pickett, listen to my heartbeat and wanted to write a prescription for Tylenol. Most competent physicians would have at least examined my abdominal area. He seemed like it was an inconvenience that I was there for his care. Why choose this profession if you don’t actually care to provide treatment to your patients. At least do a better job of pretending to give a damn.

We have never had a long wait at an appointment. There is a wait at pharmacy but its actually speedy when you consider the many people waiting for their meds. All the staff employees have been wonderful to us

Sure Michael E DeBakey was rough when I first came in 2003 but, they have been changing for the better. There are always going to be people who work for VA and have never been anywhere close to being in the military. These are usually the ones that seem to treat us wrong. For the most part I love my VA. I've had 5 surgeries, from my neck to my toes, and they were all successful and the doctors and nursing staff have been wonderful to me. I pray for them to get better and that WE get better at respecting those people who work there.

I have been treated well here. However they see far too many veterans for one location. Wait times are long and appointments take months. Parking is a nightmare. They Do have excellent Doctors , I think some of the staff could use a course in Courtesy. It's Government , Hurry up and wait. But putting that aside , once your seen the physicians are excellent.