Huron Valley-Sinai Hospital
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feedback about Huron Valley-Sinai Hospital
I was directed to go to ER by my primary care physician and was seen and sent for further testing within a short period of time. Every staff member was courteous and caring. I was transferred to a room to spend the night for further possible tests today and received nothing but compassionate care from the nurses and PA's. They took time to explain what they would be doing and when. Although my issues may not have been as urgent as posted on some of the reviews my experience was very favorable.
Currently waiting in ER with my dad to be discharged. He got here around 2pm and it is now 5pm. Was told half an hour ago he would be getting a script and we’d be able to leave. He pushed the nurses button 20 minutes ago to have someone take the IV needle out of his arm. We’ve been listening to the beep go off at the nurses station the entire time. Thank god it’s nothing urgent?
I don't understand all the negative reviews, because all my experiences here have been great. My wife gave birth to our youngest daughter here and the nurses were down to earth while at the same time professional and competent. Over the past few years I've had to take my kids to the ER for things such as broken arms, influenza, and most recently pink eye (labor day weekend, pediatrician was closed). I've never waited for more than 15 minutes in the waiting room, the receptionist was polite, the triage nurse was polite, and the doctors were all polite. I've always been satisfied with the care given and subsequent follow up visits to the pediatrician or related specialist has always validated the diagnosis and recommended care provided at DMC-Huron Valley.
My family has been here multiple times for multiple reasons. My father has always had great treatment during inpatient. I adored the nurses on the floor, and they made his stay much nicer. I noticed they were understaffed, but I did not blame them for such. The emergency department however is much to be desired. I rushed my daughter in one night due to an ear problem (it was too late for urgent care). The doctor looked at her and informed her she was lying about her symptoms, and had her take a motrin 800. They did not listen to her at all. I was not a happy person, and will give them another chance, but there have been other instances. My father can not have iv heparin due to internal bleeding. I walk in and they are hooking him up. I tell them no, and explain. They tell me they called the doctor (they didn't as I was on the phone with him). He had complications due to internal bleeding, and ended up in the ICU. The ICU staff was great. Like I said mixed reviews. If this wasn't where all his docs worked out of I am sure we would take him somewhere else.
I have been there a few times to get my bloodwork done. It is always clean and the staff (front desk or the ones you meet walking in the hallway) are nice and mostly polite. The only complaint is that everything is far away. You have to practically walk from one side of the walking to the other in order to get something done. Now I do my blood work at the lakes internal medicine location.