Indian River Medical Center

This is a fine hospital. The care I've received on several occasions has been great. Sure you might not get into the ER in record time; but that is expected. People forget about taking their non emergency symptoms to a urgent care clinic and will complain about the long wait at the ER. Nothing is worse than a patient walking in complaining of a cough for 3 MONTHS!! And somehow this is an emergency? c'mon.

They cannot communicate with DR'S Nurses, only the nurses call. No email address to communicate. Answering services that can't take messages, way messed up, this is Fri They won't be available until WED! I was hoping Cleveland clinic would be better NOT!

I am new in town, and don't know many doctors yet. I was seen in the ER at about 7:30 p.m. on a Tuesday. I presented with eye symptoms and was admitted immediately (must have been a slow night, thank goodness). After triage by a nurse practitioner and an RN, I waited a reasonable amount of time for the ER doctor, Dr. Gulati. While not an eye specialist (this ER lacks one), he did some tests and spent all needed time explaining the results. He urged me to see an ophthalmologist within 24 hours and gave several local recommendations. Also told me where to go if another eye emergency arises after hours (Lawnwood in Ft. Pierce). From an ER perspective, I don't think I could have had better care.

I've gone here multiple times for a crohn's disease flare up, they treated me like I was stupid and didn't know what I was talking about. the 2nd time I ever went there was for excruciating pain in a tooth I had been dealing with. The doctor prescribed me a medication and wrote it wrong not once, but TWICE! The people at the pharmacy were appalled and didn't understand how a "dr" could do this. Let alone the first time it was prescribed the dose he wrote it for LITERALLY does not exist. So disappointed. I won't go back here even in my worst flare.

I wish zero star was an option for the lack of care and concern my 13 month old grandson was given by the ER Triage this past Friday evening! He was fevered, lethargic, wheezing ,coughing , his breathing was visibly very rapid. He was lifeless and basically just was not well! His Pediatrician was not in the office so after receiving a frightening call from daycare, my daughter quickly picked him up and chose the quickest care, well at least she thought she had! The Triage nurse at Indian River / Cleveland Clinic spent very little time with him , telling my daughter to continue care and RX she was given at a walk-in clinic a couple of days prior! They sent her back out to wait in the ER waiting room! No vitals were ever taken yet he was released after we stood with him for at least am hour, waiting for nothing! My Daughter asked several times for a breathing treatment for him, yet she was assured that it would not do any good (?)!Keep in mind no vitals were ever taken and they had never touched him!! If they had they may have realized the medication he was on was not correct! He was so visibly ill that a sweet random person in the ER waiting room walked over and handed my daughter a slip of paper telling her that her infant was treated the same way at this hospital recently and she took him to the hospital on the slip of paper, and that they took very good care of him. it had the address for Lawnwood on it! After living in Vero Beach for 30+ years , this was rather embarrassing to me that our quality of pediatric healthcare had stooped this low! Before that lady had even approached my daughter they had already decided to take him to Lawnwood. The long delay waiting forever for him to be released only prolonged him getting to a quality pediatric healthcare facility! As soon as they got to Lawnwood he was treated immediately ! They quickly checked his vitals and his temp was now 104+! His oxygen level was low and his rapid breathing gave cause for concern! The medicine he was given from the walk in clinic was under-dosed for his age /size so they corrected that immediately ! He perked right up after a breathing treatment and some other care. Thankfully he was prescribed a nebulizer with the medication for Home and he is doing much better today! Bottom line moms, don’t trust this ER with your precious little ones,!