Indian River Medical Center
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feedback about Indian River Medical Center
During a recent visit, I was treated professionally, and with care and concern by everyone! The intake professional, the nurses administering the EKG, the X-ray technician, the EMT who drew my blood, the accounts rep who processed my copay/ paperwork..... And Dr. Barr was very thorough and provided the right balance of care and professionalism. The nurses working with him were excellent. I believe they all do their best under some very difficult circumstances in a very busy ER.
Its now 1:15. My procedure was scheduled for noon and Ive been here since 10:10. No communication from staff. My wife has to go looking for them. At 1pm, they said it would be 130. No way thats happening. THIS PLACE SUCKS
I have never been to a hospital as exceptional as Indian River Medical Center. A person is made to feel like a celebrity rather than a patient. The doctors in the cardiac units are by far superior to any hospital I have ever been a patient in or even visited. The nurses are the best of the best. The rooms are private, one person to a room. Everyone entering my room knocked on the door whether it was open or closed and when they left the room they ask if I wanted the door open or closed. I never had a need to use the call button to have a nurse come to my room but I accidentally rang the nurse call button on two different occasions and a nurse appeared within a matter of seconds on both occasion. I can not say enough GOOD about Indian River Medical Center. Everyone I encountered there went out of their way to be friendly, helpful, and professional. Hospitals are not my most favorite place to hang out, but if you need to go to a hospital try your best to go to Indian River Medical Center. They are the Best of the Best. Straight AAAAAA's
Had one of the worse experiences with our toddler in the ER. We walked in with a child that had 104.1 temperature, throwing up as we are walking in and completely out of it. They acted as if there was no rush or concern with her symptoms. When we got back to triage, they were more concern about whether she had played with her classmates that day than just getting her admitted. Finally getting back to a room, we had to wait another 30 minutes before the nurse came in to give her an medicine to help with the fever. The doctor on duty I will have to say was not bad, just did not specialize in pediatrics. However, the nurse took forever to do everything. We were told our daughter had an ear infection so they needed to start her on antibiotics. After an hour, the doctor came back in asking if the nurse had been, we informed him no. He stated, "she must have gotten caught up with another patient." Then she came to our room 15 minutes later, saying she had to wait on another nurse to help her with the shots. Another 20 minutes later, she finally came in and I cannot describe to you how completely shocked and upset my husband and I were about how rough they were with our child. Our little one had bruises where the shots were injected into her legs, and they weren't small ones either. Then it took them another 30 minutes to discharge us and there was no reason why we could not have gone home so much earlier. On top of this type of treatment, our child ended up having a horrible case of hand foot and mouth, with her ears being perfect ones we went to her pediatrician the next day. We will not be returning to this ER we will be making the extra trip to Lawnwood unless there is a big change. We moved here from Naples and they had an amazing pediatric ER center, maybe this hospital needs to consider something like this. Sad to see this type of treatment and non caring staff.
Dr. Hill is the doctor I seen today. To the point hepful and caring. The type of doctor who makes you feel safe . Go's out of his way for you too. He didn't just refer me to a follow-up he is at this moment calling them to help make sure its all good thats called going the extra mile in my book. Thank you Dr.Hill and all the staff today.