Inova Fair Oaks Hospital
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Address

3600 JOSEPH SIEWICK DRIVE, FAIRFAX, VA 22033 USA

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Phone

(703) 391-4170

Emergency service available

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Consumer feedback about Inova Fair Oaks Hospital

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2 out of 5 stars

posted 2 months ago

I would have given it 5stars if they would have given me the same experience during this delivery as the first...I picked this one even though it was a 30 min drive from home but was disappointed with the service given. The staff was lacking in the area of providing sufficient information when they came in for documentation and stuff..we were given maybe the tiniest room for which I would give 1star, I think giving a properly sized room to postpartum mother's is important coz they need space to deal with themselves and the baby..but other than that the nurses get a 4star, dining service 4star, sanitation and cleanliness 3star( dint come regular), the lactation consultants were very helpful 4 star. All together
I hope they improve in the areas they lack.

Sophie Kerns
Sophie Kerns

5 out of 5 stars

posted 3 months ago

I brought my 5-month old daughter to the ER because of vomiting and diarrhea for almost 5 days. The last couple of days was a nightmare to a new mom like me. Veda the nurse is one of the kindest and most humble person I've met. She made our experience a little less scary. Put in an IV and catheter for my little baby in just one try. We ended up going home after my baby received IV and now she's better. The tech and the PA that helped us thank you. My baby is okay now because of all that you did.

Steve Deutsch
Steve Deutsch

5 out of 5 stars

posted 3 weeks ago

From the ER to being admitted to the hospital as a heart patient everything that I experienced from the facilities to ALL of the staff were absolutely outstanding.

Trang Ouk
Trang Ouk

5 out of 5 stars

posted 1 week ago

Very well-run hospital with easy-to-find location, plenty of free parking, friendly and caring staff, and good services

Murat
Murat

2 out of 5 stars

posted 6 months ago

I had a terrible experience here. I am giving them 2 stars, because it is below average, but, I can imagine having worse experiences. Their actual facilities are average. Their pricing is extremely misleading, and their customer support is horrible. Here’s my experience with them, with some detail.
My wife needed stitches, because she was kicked by her horse, and, at the time, she temporarily did not have insurance. We drove straight to the closest hospital (here).
They got our information, they were not fast to respond, and my wife had to wait a good while while severely bleeding. Later, they took us into an emergency room, cleaned her wound, and then came a guy with a computer and asked for my credit card. I asked him if there was an estimate. He gave me an exact figure which was around a few hundred dollars. I gave him my credit card.
They ran a bunch of tests, took their time, completed the procedure, and then let us go.
Later, we received bills for the procedures which totaled around $2,000. Obviously, $2,000 is not even close to a few hundred dollars. I called them. It was extremely hard to even talk to a person. When I finally did talk to a person, they told me there’s nothing wrong with the bill, but that they’d review it anyway. They reviewed it. No result. A number is not an estimate of another, if one is more than five times the other. The estimate was obviously misleading. But, they did not want to correct their wrong.
In short, their actual facility was average. Their misleading charging practice was terrible. Their customer ‘support’ was horrible. I would never choose to go here.