Inova Fair Oaks Hospital
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feedback about Inova Fair Oaks Hospital
THEY SAVED MY LIFE! I was rushed by ambulance to Inova Mount Vernon, only to be misdiagnosed with a stomach bug, and sent home. After several hours of gradually getting worse, my wife rushed me to Inova Fair Oaks where I was immediately attended to, and given a simple 5 minute scan that the first hospital did not conduct. With this scan, they were able to clearly see that my appendix was about to burst and they admitted me immediately and scheduled me for an emergency appendectomy. Everyone was great at this place. From the surgeon, to the room cleaner, everyone was excellent! Not only will I be going to Fair Oaks for any of my hospital needs but I will be moving closer to the hospital. I feel that living close to a good hospital is just as important as living in a good school district. Thank you for commitment to EXCELLENCE!
I would have given it 5stars if they would have given me the same experience during this delivery as the first...I picked this one even though it was a 30 min drive from home but was disappointed with the service given. The staff was lacking in the area of providing sufficient information when they came in for documentation and stuff..we were given maybe the tiniest room for which I would give 1star, I think giving a properly sized room to postpartum mother's is important coz they need space to deal with themselves and the baby..but other than that the nurses get a 4star, dining service 4star, sanitation and cleanliness 3star( dint come regular), the lactation consultants were very helpful 4 star. All together
I hope they improve in the areas they lack.
I brought my 5-month old daughter to the ER because of vomiting and diarrhea for almost 5 days. The last couple of days was a nightmare to a new mom like me. Veda the nurse is one of the kindest and most humble person I've met. She made our experience a little less scary. Put in an IV and catheter for my little baby in just one try. We ended up going home after my baby received IV and now she's better. The tech and the PA that helped us thank you. My baby is okay now because of all that you did.
Very well-run hospital with easy-to-find location, plenty of free parking, friendly and caring staff, and good services
I had a terrible experience here. I am giving them 2 stars, because it is below average, but, I can imagine having worse experiences. Their actual facilities are average. Their pricing is extremely misleading, and their customer support is horrible. Here’s my experience with them, with some detail.
My wife needed stitches, because she was kicked by her horse, and, at the time, she temporarily did not have insurance. We drove straight to the closest hospital (here).
They got our information, they were not fast to respond, and my wife had to wait a good while while severely bleeding. Later, they took us into an emergency room, cleaned her wound, and then came a guy with a computer and asked for my credit card. I asked him if there was an estimate. He gave me an exact figure which was around a few hundred dollars. I gave him my credit card.
They ran a bunch of tests, took their time, completed the procedure, and then let us go.
Later, we received bills for the procedures which totaled around $2,000. Obviously, $2,000 is not even close to a few hundred dollars. I called them. It was extremely hard to even talk to a person. When I finally did talk to a person, they told me there’s nothing wrong with the bill, but that they’d review it anyway. They reviewed it. No result. A number is not an estimate of another, if one is more than five times the other. The estimate was obviously misleading. But, they did not want to correct their wrong.
In short, their actual facility was average. Their misleading charging practice was terrible. Their customer ‘support’ was horrible. I would never choose to go here.