Integris Canadian Valley Hospital

I’ve gone in to the women’s center a total of three times. The first time I went, I complained of stomach and back pain at about 25 weeks pregnant. I was seen by a nurse named Etta. She hooked me up to the machines to be monitored and took a urine sample. After about an hour, she came back and said that where I was feeling pain was not where labor pain would be and that it is most likely a kidney stone. I was sent home and told to drink more water. I had a doctors appointment shortly after and my OB said that it was highly unlikely I had a kidney stone. That in itself was weird. The second time I was admitted, I was 30 weeks and I was having pain in the same place as the first time I was seen. The nurse was a super sweet, amazing women that listened to me and confirmed I was having contractions. I was admitted that night and told I was dilated to a one already. They told me to take it easy and try not to do anything to bring on early labor as I’ve already had preterm contractions. Went in for the third time today for more contraction-like pain and was placed with the nurse from the first time, Etta. Again, I was having pain in the same place as the previous times. I was told that it wasn’t labor pain, that that’s not where labor pain would even be (even though last time it was confirmed contractions). She said I was not having contractions, but it was just the baby growing. Sent me home with nothing but “drink water”. The only reason I gave one star is for the sweet nurse I dealt with the second time I was seen. Etta made me feel very unheard and blown off, especially as a first time mom. I dread going back during the day for any pain just because I don’t want to feel like my concerns aren’t being heard by her. She was very dismissive and acted like she didn’t believe me at all. I hope that when the time comes and I am actually in labor, I don’t have to deal with her because I don’t think she would take me seriously enough.

Physician openly pushed 'experimental' prescriptions at the drop of a hat, performed worthless follow-ups, & shared more ill-founded opinions than proper medical knowledge or service (as well as disregarding symptoms & concerns). A financial dispute arose, in which I somehow did not send all requested info. The notice I received was completely vague & the account promptly turned over to collection. I'd rather die than entrust my healthcare to these people again, which seems conveniently in their interest. I'll gladly ride it out. I don't take being robbed by crooks lightly.

Christina & Landon were amazing in the ICU, so kind, helpful and loving. We had a hard night losing a loved one and Christina treated us like family. They did everything they could to make everything ok, so grateful we had them has are nurses thru this time.

Matthew in ICU was so wonderful to me and my family. He is a true asset to your facility!

I could go on and on about my amazing OB experience at Integris Canadian Valley having my first baby. Dr. Root is one of the best physicians I have ever met. No matter how busy he is, he takes the time to listen to all your concerns and answer any questions you have. I can’t imagine a better labor and delivery experience thanks to all the staff and amazing facilities! We looked forward to every clinic visit because of how nice and knowledgeable the staff is. HIGHLY RECOMMEND!!