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My mom has surgery in building 4. And her RN Megan was absolutely amazing she made sure we had all the information we needed. Was super friendly and sweet, made sure my mom was comfortable and had everything she needed. Megan is a one of a kind nurse. ❤️
I would not mind going to this hospital they have a great neurology staff. the ambulance always brings me to Jordan West that is a joke of a hospital and should not even be in business for this kind of treatment. they have their own floor for people with epilepsy and take very good care of them and are very quick to get the leds hooked up to see what part the seizure is coming from. wish I could get my VNS done here but my insurance is out of network so have to do it at the U of U hope they are just as good.
Dealing with this hospital as a professional is a joke. We've received multiple patients recently with horrible case management and communication. They simply fail to mention whole entire surgical procedures or pertinent medical information. Trying to acquire information usually takes multiple faxes and at least an hour of phone tags or waiting on hold. Unacceptable.
All the nurses were nice and attentive during my stay except for one, Lori. She kept saying she was getting things and took FOREVER even after pushing my nurses button various times. I needed my IV to be taken out after it was put in wrong and was painful. I was extremely congested and asked for medicine and I had important questions for her. All my previous nurses were fast and attentive.
After my surgeon team came in they said If i didn't feel comfortable leaving yet that i was more than welcome to stay one more night. Because i was having abdomen pain after eating i decided to stay one more night to be safe. I wanted be be more cautious because being pregnant and going through all the pain I went through I didn't want to go through it again.She came in later basically telling me they wanted me to leave because I had no medical reason for being there and scared me and said my insurance wasn't in their network without double checking. Turns out it was cleared. She wasn't aware they just previously told me I was more than welcome to stay another night to feel assured by the surgeon team. She did not know how to to communicate anything well and made me feel very uncomfortable.
I went in there on October 20 2018 about 8:39 pm complaining of possible kidney stone.
I was put in room fairly fast, doctor asked me some questions then nurse "Niki" came in set me up with iv, pain med and oxygen. Then onto ct scan and back to my room.
Nurse "Niki" said push this button if you need anything. I pushed button because kidney stones are painful, but "Nurse Niki" wouldn't give more pain med because "your pain won't go away completely". So didn't get any relief from pain until pill before I left. 3-4 hrs later.
Why not worry about my comfort?