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feedback about Jeanes Hospital
I believe it's a decent hospital with good providers. However they need to do a better a job triaging in the ER. There were a few who came in after me and went in ahead of me. Sorry, but when I see people laughing and talking on cell phones as they're walked back to see a doctor; I don't know what they told the triage nurse, but they're apparently not in any distress. While I was barely able to sit up and my blood pressure was getting dangerously high. I waited over 5 hrs to be seen last Thursday. and was in extreme discomfort. Had emergency surgery there 12 yrs for what turned out to be a small bowel obstruction and was feeling similar symptoms and made that clear to staff. As I said, others who were laughing and chatting on their cell phones and clearly were not in any distress where taken back first. When I finally got back there, I was given three x-rays and was told they could see anything wrong. I am an RN and when this happened 12 yrs ago, I was more thoroughly evaluated and finally after viewing a cat scan/fluoroscope with contrast, they were able to see that there was some kind of blockage. A very wise doctor who is no longer there, said he didn't like what he saw and that I had to be put on the operating table. Turned out I had an adhesion that had tightened to the point it strangled 6 inches of tissue that had to be removed and then the two ends were reattached. The tissue was turning gangrenous and the doctor told me had they not operated when they did, sepsis could have set in and I may not have made it. As I told the physician, once you have stomach surgery, your chances for another adhesion are increased. I even brought a copy of my surgery report which no one seemed interested in looking at. I was sent home with the same symptoms and with no treatment. Why the hell would I have gone to the ER if I wasn't feeling so bad. Symptoms are caused by something and I went to the hospital because I knew they would have the equipment to find it. I guess I'll ave to go to another hospital and hope my insurance will cover it.
My experience was disappointing. As a doctor I feel like your suppose to be compassionate and listen to your patient. I went to the ER for a really bad tooth ache after I called countless dentist offices trying to get an emergent appointment. The emergency room was my last option because I was in great pain. I told the doctor what my issue was and she checked out my tooth pushing on it and made it feel worse, then she goes to tell me I don’t see anything wrong with it and said I need to see a dentist after I just told her I called a bunch of dentist offices and no one was able to see me until the following week. Then she sent me home with ibuprofen which I didn’t want because I had already taken ibuprofen and it didn’t help but she failed to listen to me saying I just wanted someone who could fix my tooth. I felt she was very rude and didn’t seem to believe I was in pain. Well I eventually went to the dentist to find out it was a whole in my tooth and it was infected. So she was clearly wrong. If your going to be a doctor do your job and I understand she isn’t a dentist she also failed to properly look at my tooth but she could have had someone who specialized in dentistry to come check out my tooth.
Jeanes Hospital is the best I had two family members here and they were taking care buy the doctor and nurses. I was also here when I broken my right ankle in two different places and was put in a cast for 6 weeks I tried to go to school but I could not make it up the steps and after I got the cast off I was walking really weird but overall the nurse and the emergency room doctor did a great job to get me back on my foot
The absolute worst ER in Philadelphia. There were way more nurses than patients. I would not come to this hospital for an emergency. For this area, I would go to Jefferson hospital on Knights Road. Out of the five star rating, i would not even five this hospital a 1/2 star but I had to give it at least one star to post this. Three hours and counting wait time since 12:45am. 7-8 nurses and 1 doctor on the shift. Not a lot of traffic with patients and service is horrible. If you are reading this, please go to a different ER if you have an emergency and you want good service.
Went to this ER as a last resort today because I couldn’t get a appointment with my primary and let’s just say I WILL NEVER RETURN I came in with a cough I’ve been dealing with for over a year now and also major stomach pain around my navel they told me it was really nothing they could do for me . I was taken to a room spent about 20 mins in there and discharged with a script for robitussin smh I couldn’t believe it I left in tears because I felt like I was booted out of the hospital . They didn’t go above and beyond to check all measures and I left feeling worse than when I came because I was so upset . Their not compassionate or empathetic the Practitioner barely wanted to hear about the pain I was experiencing ,it was a terrible experience and I will be sure to worn everyone I know about this hospital. Save yourself the heartache