Holy cow, I've been trying to pay my bill for 7 months, but every time I call the financial department I just get a voicemail. The operator today tried to mollify me by saying "it doesn't help to get angry." Well, it doesn't help to patronize me either. Honestly, in the space of 7 months no one has the time to take 3 minutes to charge my credit card? Sounds like a staffing problem to me.
And just in case Jefferson Healthcare decides to respond to this to tell me to call the Patient Advocates, I did. And guess what I got? Another pre-recorded voicemail.

Family member taken quickly to Emergency Department with allergic blood pressure medication reaction requiring emergency placement on a respirator. All staff acted with utmost care, speed, professionalism. Was very impressed by the quality of care provided in such a small town hospital. All staff were very friendly, highly competent and passionate in their pursuit of great patient care.

Everyone I've interacted with so far has been very concentrated in taking good care of me. The staff there has the ability to calm my nerves when I'm feeling pensive about my medical treatments and they do it so well!

I cannot say enough good things about this place. Beginning with the staff, from the caring and positive maintenance people to the clerks to each of the healthcare professionals, no question was left unanswered; and the positive attitude and response from everyone is felt immediately, nurturing, healing. The people of East Jefferson County are blessed to have this level of professionals caring for us. The new facility is a huge improvement and the food gets 5 stars as well; amazing cafe with such a creative, delicious menu and so reasonable. My husband is now home after spending 6 nights there and healing from a stroke. We both feel he could not have been in better hands anywhere in the world. Thank you.

Dr. Kent Smith in the ER was so kind and seemed to genuinely care about my state of health. He treated and evaluated me properly and prescribed quite appreciated medicine. He's very nice and personable. The majority of nurse's I interacted with were kind and caring also. I wish I remembered their names! If you're reading this, you know who you are though. I even received a call the next day, from my main nurse I think, to check in with me and see how I was doing. That is VERY appreciated. Thank you to all for your kindness, care, and important service to this community!

~Blessings, Alexander